Wendy's

3.6
1156 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5070 S Syracuse St, Denver, CO
80237, United States

Hours

Reviews

3.6
1,156 reviews
5 stars
441
4 stars
291
3 stars
166
2 stars
81
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and incompetence.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold, stale, or improperly cooked food.

Order Accuracy

Frequent complaints about incorrect orders, including missing items and wrong food being served.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Management Issues

Several reviews highlighted poor management practices, including lack of support for staff and inadequate training.
  • EN
    Elan Nelson
    Nov 14, 2025
    1.0
    I ordered a jr bacon cheese burger. This is definitely chicken. The girl was even confused about the sauces I ordered and when I tried to call about it to find a solution with them, their phone line says “the person at extension 1388 is not available” so I couldn’t even try to be kind in “well, I’m home. Maybe I’ll come back tomorrow for my actual sandwich, if that’s okay?” I just hate making it all the way home to be inconvenienced and over charged for a sandwich that I didn’t even want..
  • BT
    Billy Thomas
    Nov 9, 2025
    1.0
    Quiet Sunday morning tried to order breakfast, or did the Carmel Cold foam large is $5.69. they didn't have it so they replaced it with a $2.59 orange juice. I got my food and there was a hair in my sausage biscuit. Everything about this visit sucked
  • LP
    Lady Justice Liberty PRESS
    Nov 2, 2025
    4.0
    They HAVE THEiR BATHROOMS Doorwd off with locks FoR PaYiNG CUSTOMERS ONLY... NoT SURE THAT iS HOW FEDRAL LAWS work.. They Are Supposed ToHave The BATHROOMS OPEN iF They Have The Dinning Room open & SERViNG FOOD!! WE WiLL DiG DEEP into THOSE FEDERAL LAWS TO SEE IF WENDY'S IS COMPLYING TO FEDERAL LAW!!! AS LADY J18 KNOWS, BATHROOMS MUST BE OPEN TO THE PUBLIC IF THEY'RE SERVING FOOD AND HAVE THEIR DINING ROOM OPEN AND WITH THAT LOCKED DOOR I DON'T THINK THEY'RE TOTALLY IN COMPLIANCE.WHAT DO YOU GUYS THINK DROP YOUR THOUGHTS IN YOUR COMMENTS?SO WENDY'S WILL KNOW YOUR POINT OF VIEW AS WELL! OTHER THAN THAT , OVERALL , THE PEOPLE THERE WERE FABULOUS , HARD TO GET IN THIS DAY AND AGE WITH LACK OF CUSTOMER SERVICE AND ALL HEY , HEY , HEY , HEY!
  • KK
    Kayo Kingsley
    Oct 18, 2025
    5.0
    Great customer service thank you Tiffany.
  • MH
    Marcus Hampton
    Sep 30, 2025
    1.0
    Wendy's out here try to charge extra for sauce on nuggets. According to them small gets one, medium gets two, and large get two. I never understood how they come up with that. Large should be 3. Thats how many I use. Well they gave me 2 and I asked for a 3rd. They want to charge 50 cents. So I said "I'm not paying extra because you dont understand s,m,l as 1,2,3." They refused to give me one more sauce. Well if they want to be stubborn I can too. I told them to refund my $30 orders if they are going to give me a hard time over 1 barbecue sauce. They did exactly that. Clearly these people are dumb and will be in fast food for their entire life. Because I bet the company as a whole would not want you to turn $30 out the door for .50 cents. Then I decided to hang out and watch. Sure enough they sent out the same food we had already touched to another customer. I let the customer know and they also asked for their money back. I would estimate about $50 lost because of stupidity over 50 cents. Great job Wendy's team. STAY AWAY from this location. They dont care about service to their customers at all.

Frequently Asked Questions About Wendy's

Is 5070 S Syracuse Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.