Subway

2.7
204 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Denver Subway® Restaurant at 757 E 20th Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
757 E 20th Avenue, Denver, CO
80205, United States

Hours

Reviews

2.7
204 reviews
5 stars
58
4 stars
19
3 stars
20
2 stars
15
1 star
92

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

The location is frequently understaffed, leading to long wait times and poor service.

Customer Service

Many customers reported rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

There are consistent complaints about missing ingredients, stale bread, and unsanitary conditions.

Operational Hours

Customers expressed frustration over inconsistent closing times and early closures despite posted hours.

Management Concerns

Several reviews indicated poor management practices, including inadequate staffing and lack of employee training.
  • AA
    Amanda
    Nov 13, 2025
    1.0
    Closed when they should be open
  • BB
    Brad
    Oct 25, 2025
    1.0
    They were severely understaffed causing the selection to be very scare and inability for the only employee to handle the rush. This is not due to him but management and corporate doing this to him.
  • JJ
    Jeff
    Oct 7, 2025
    1.0
    Lady was rude when they said they where making meatball come back in 10 did now all of a sudden no meatballs never will be back
  • HT
    Hailey Tate
    Oct 3, 2025
    1.0
    They were closed at 8 on a Friday!! WTH it’s 930 closing time nevermind the rant I’m very pregnant but no note explaining why they closed early wasted my gas
  • JC
    Jacqueline Candelario
    Sep 30, 2025
    3.0
    The store seemed to be struggling. The refrigeration where the produce was stored in the preparation line was not working correctly and therefore freezing their veggies. The sandwich artist that helped us had to scrape some olives out of the container and then microwave them just to be able to put them on the sandwich. I would've preferred to have lettuce on my sandwich but it was brown and frozen so I passed. We ordered two combos and when we went to get our fountain drinks, there was only Pepsi zero available. The team member told my partner he could get a bottled soda, which he did, no big deal. I DID choose the Pepsi zero from the fountain and we left the store. The sandwiches tasted like they should, but when I took a drink of my soda I could taste the mold in my drink. I've worked in food service for a couple decades and it was obvious that they weren't pulling apart their soda fountain every night to scrub and soak the spouts that the soda is dispensed through. These machine parts need to be pulled, cleaned and sanitized daily or black slimy mold will happen very quickly. I ended up throwing away my entire drink immediately, which was pretty disappointing. The sandwich artist who helped us was efficient but less than friendly, I imagine that he himself was likely frustrated with the current state of the store and trying to keep customers as happy as possible. The lack of options for fountain sodas could have simply been an ordering/inventory issue, yet only having one option without being told ahead of time when our cups were handed to us was a bit of an oversight. The soda machine not being pulled apart and cleaned daily is the real issue here, people can get really sick from this and it's a really easy thing to prevent. Otherwise, the store was clean, the chips were organized and all else seemed to be okay. This store needs to tighten the screws and address some issues. If things like the sanitation of the soda machine is being missed, I'd hate to see what kind of filth and critters could be elsewhere throughout the store. It also makes me concerned about proper food storage etc. Hopefully someone in management will see this review and take care of these things promptly.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 757 E 20th Avenue in Denver?

Subway at 757 E 20th Avenue is open daily from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery services?

Yes, this Subway restaurant provides delivery services for added convenience.