Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Many customers reported consistent issues with incorrect orders and missing items.
Cleanliness
Some reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Food Quality
Several customers noted that food quality was inconsistent, with complaints about stale or improperly prepared items.
Restroom Access
Customers expressed frustration over restricted restroom access and poor handling of requests related to it.
SS
Suledma
Jan 3, 2026
1.0
Is the 3rd time that they gave me the wrong order a burger with only ketchup and mustard, they didn’t put lettuce mayo 👎
PB
Phillip Baker
Jan 1, 2026
1.0
Ordered a mobile order through the McDonald’s app and arrived at 10:30p just to get greeted with a closed message. They don’t keep their posted hours. Most unreliable and unprofessional restaurant I’ve been to.
TT
Towing
Dec 29, 2025
1.0
This place has messed up my order multiple times. Very poor customer service. Recently I ordered a double hamburger and they gave me a single burger when I got home I noticed. I went back the next day and showed them a picture and the manager which probably doesnt speak any English, gives me a single hamburger again and I showed her again that it should be a double hamburger. She said yes it was single burger before and one more single makes it a double hamburger. She needs to be fired with her poor customer service. Thats ridiculous.
FR
franchesca romero
Dec 22, 2025
1.0
This place sucks i came inside so my kids can play and i can charge my phone and theres not one outlet. Something wierd happend here.. someone from the macdonals crew and older lady walked into the kids area. Crew member walked with a bucket and a rose she dripped something liquid on a door a d older lady splashed some in the kids playground. And then they did it outside. Idk but if my kids start getting possessed ima sue macdonalds
LM
Lakeia Madison
Dec 18, 2025
1.0
Stopped at this McDonald’s with my family during a trip from Baltimore to Breckenridge Colorado so my nephew and daughter could use the restroom. Like most travelers, we assumed restroom access wouldn’t be an issue. We were told bathrooms were for customers only, so we immediately purchased items.
Even after purchasing, the employee acknowledged he needed to unlock both restrooms but refused to open the women’s restroom, despite my daughter needing to use it. There was no explanation, no urgency, and no effort to resolve the situation.
Denying restroom access to children—especially after a purchase—is unacceptable and extremely poor customer service. Road-tripping families should not be treated this way. Very disappointing experience.
What are the general operating hours of McDonald's at 5880 Leetsdale Dr, Denver?
The McDonald's at 5880 Leetsdale Dr operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with slightly adjusted hours on Friday and Saturday.
When is the drive-through service available at this McDonald's location?
Drive-through service is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily. Hours are from 5:15 AM to 10:45 PM Monday through Wednesday and Sunday, 5:15 AM to 3:00 PM Thursday, and extended hours until 11:45 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program to earn points for free food?
Yes, you can join MyMcDonald's Rewards to earn points redeemable for free food. More information is available at their official rewards webpage.
Is there a mobile app available to order from McDonald's at this location?
Yes, you can order through the McDonald's App available for download on both iOS and Android devices.
What are some nearby restaurants customers can visit before or after dining at McDonald's?
Nearby dining options include Zaidy's Deli & Bakery for deli fare, Ambli Mexico for tapas, New York Pizzeria for pizza, Subway for sandwiches, Starbucks for coffee, and The Egg & I Restaurants for breakfast and brunch.
Are there places near McDonald's where customers can enjoy other services or activities?
Yes, customers can visit places like School of Rock Denver for music lessons, Harmony Yoga for yoga classes, Leetsdale Barbers and Holly Nails for grooming, or Newberry Brothers Florist for flowers and gifts nearby.
What local shops and services surround McDonald's which might make a visit more convenient?
Nearby are useful services including Mile Hi Cycles for bike repair, QuickSpex for eyewear, Jiffy Lube for automotive repair, and JPAD Discount Liquors for groceries and drinks.