Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and a lack of responsiveness to customer complaints.
Order Accuracy
Many customers reported consistent issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Staff Behavior
There were complaints about staff being dismissive or rude, with some customers feeling disrespected during their interactions.
Food Quality
While some customers enjoyed the food, many noted that items were often stale, poorly prepared, or not fresh.
NM
natasha morris
Feb 23, 2026
1.0
Worst experience in my entire life . Literally called corporate while dealing with them in the drive thru! I've never seen anything like this suppose to be "quarter pounder" I simply wanted my money back and they got mad tried to refuse giving me a refund. Told me I ate half the fries cause their staff would've never filled those boxes half way ...mind you I never even touched the fry bag ... I was too busy taking pictures ...all while still in the drive thru... Called me a liar and demanded I give back all their food ..and told me if I wanted free food I could have just said so.. only partially refunded me... Keep in mind I gave everything back so I never got any free food smh.... L
JS
Jen Sickles
Feb 8, 2026
1.0
I paid $25 for breakfast for two people. At window 2, the employee handed me the wrong coffee with an unsecured lid, which spilled all over my hand. When I asked for his name, he refused and laughed at me. I requested to speak with the manager, and he sent over a coworker who pretended to be the manager. This person then admitted they were not actually the manager, said the real manager was not available, and told me I would need to call if I wanted to speak with someone. I left with my burned hand, left an unanswered voicemail, and completed the survey, yet no one has called me back. This experience has completely undermined 30 years of being a McDonald's customer. I will never return.
This is the employee who pretended to be the manager.
RC
Roger Coble
Jan 30, 2026
1.0
So I don't have a problem with Hispanic workers. But I do have a problem when they don't try to understand your order
I come in to get food. Wanted to try the new hot honey McCrispy. Got it with a meal. Wanted a coffee with it. They said they didn't have any of the sugars for the coffee. So I said let me get a sweet tea instead. I guess they thought that meant I just wanted a sweet tea go to the next window and then they have to charge me again for my meal receive my food and it looks like it's been just slapped together as quick as can be with literally none of the honey sauce on it whatsoever. It looked like three little crispy jalapenos that they picked up off the floor and the lettuce was literally not even on the sandwich. It was just in the box. We'll never be coming here again
On the bright side, the manager was completely understanding and gave me my refund
SM
Shawn Mehaffey
Jan 25, 2026
5.0
They’ve got it ALL. FOOD-check
Service-Check
Atmosphere-Big Time Check
I wish I could live here
DR
daniela lopez roman
Jan 17, 2026
1.0
Deberían de decirle a la manager que deje de ser grosera porque si en el drive tru se equivocan ella debe de solucionar el problema pedí dos desayuno uno con jugo y otro con un café y me dieron de bebida algo que yo no había pedido cuando me regreso al restaurante me niegan mi reclamo y eso que no tenía ni 5 min de haber pedido por el drive tru … otra cosa más importante trata a los cocineros de una forma grosera si me supiera el nombre de la manager se lo colocaria en esta reseña … para que no pasen un mal rato no entren a este McDonald’s pésimo servicio
What are the general operating hours of McDonald's at 5880 Leetsdale Dr, Denver?
The McDonald's at 5880 Leetsdale Dr operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, with slightly adjusted hours on Friday and Saturday.
When is the drive-through service available at this McDonald's location?
Drive-through service is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily. Hours are from 5:15 AM to 10:45 PM Monday through Wednesday and Sunday, 5:15 AM to 3:00 PM Thursday, and extended hours until 11:45 PM on Friday and Saturday.
What delivery and pickup services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
What payment options are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a rewards program to earn points for free food?
Yes, you can join MyMcDonald's Rewards to earn points redeemable for free food. More information is available at their official rewards webpage.
Is there a mobile app available to order from McDonald's at this location?
Yes, you can order through the McDonald's App available for download on both iOS and Android devices.
What are some nearby restaurants customers can visit before or after dining at McDonald's?
Nearby dining options include Zaidy's Deli & Bakery for deli fare, Ambli Mexico for tapas, New York Pizzeria for pizza, Subway for sandwiches, Starbucks for coffee, and The Egg & I Restaurants for breakfast and brunch.
Are there places near McDonald's where customers can enjoy other services or activities?
Yes, customers can visit places like School of Rock Denver for music lessons, Harmony Yoga for yoga classes, Leetsdale Barbers and Holly Nails for grooming, or Newberry Brothers Florist for flowers and gifts nearby.
What local shops and services surround McDonald's which might make a visit more convenient?
Nearby are useful services including Mile Hi Cycles for bike repair, QuickSpex for eyewear, Jiffy Lube for automotive repair, and JPAD Discount Liquors for groceries and drinks.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: