Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, slow service, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.
Efficiency
Some reviews noted that despite the issues, the service was fast during busy times, with quick order processing at certain hours.
Pricing
Customers expressed concerns about high prices typical of airport locations, with some feeling the value did not match the cost.
Cleanliness
While some mentioned cleanliness, others noted a messy environment, particularly during busy periods.
SW
SG W
Jan 3, 2026
2.0
Prices are higher than usual but still better than most other things around, service was tolerable although they did give me sweet tea after repeating “unsweetened tea” close to 5 times. Unfortunately the app doesn’t provide any deals here either which is a major drawback. All seating is airport seating. No apparent refills stinks too.
OR
Oren Root
Dec 29, 2025
2.0
The staff is horrible. They move soooo slowly on purpose. The one at the back ignored an ice tea order. The one at the front keeps yelling “Ice tea!” Eventually she gies and brings 1 out of 2 and proceeds to argue that i only ordered one. I show her the receipt and she sees she was wrong, so she moves even slower on purpose. Eventually the manager came out and yelled at them for not moving and got me my ice tea.
SS
Sebastian
Dec 24, 2025
1.0
No one should expect much from McDonalds but this was worst experience ever. They were not even able to put the sauce into the sandwich.
FS
Foodie s
Dec 21, 2025
1.0
Worst experience ever, please avoid this place.
I think there are many reviews like this but we often miss.
The employee literally decides what customers want instead of listening. The burger was burnt completely black and reeked of burnt food. Charging $7 for this trash is straight-up robbery. couldn’t even eat it. Zero quality, zero accountability.
AM
Augusto Enrique Marzolla Marco
Dec 20, 2025
1.0
Drinks are left on the counter just stacking them up, endless lines and not enough registers, and no screens to order, no refills, everyone is always super rude, this location is the worst by far ...