Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Management Concerns
Feedback highlighted issues with management, including unhelpful or rude managers and inconsistent service quality depending on the manager on duty.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, as well as the quality of food on certain occasions.
QH
Quenten Haskell
Feb 21, 2026
1.0
Got a bacon quarter pounder a they forgot the bacon like whaaaaa? Anyways yeah that kinda pissed me off so I just thought I’d complain.
MA
Matthew Anderson
Jan 31, 2026
1.0
The manager on shift at 4:30pm on 1/31/26 seems to always run the store horribly. Orders are often missing stuff when he's there and he's very unapologetic when they mess up. Otherwise it runs smoothy with other managers on duty.
KC
Kenia Campos
Jan 31, 2026
4.0
Igual que todos los McDonald's
IK
inatikd k
Jan 17, 2026
1.0
I literally got served an empty box.
JJ
Jared Johnson
Jan 1, 2026
1.0
Not only was the food freezing and stale, the ice machine, soda machine and ice cream machine were all “out of order”. Along with that I ordered a sweet tea for them to not supply with it and refuse a refund. Horrible dining experience, staff didn’t care about the running soda machine. I chose the delivered to the table option on the kiosk, but the staff was too lazy to deliver it to me and had to call up my table number. Absolute blasphemous gross ran atmosphere. Not to mention the filthy bathrooms and uncleaned table and floors.