Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback on customer service is mixed; while some employees received praise for their friendliness and attentiveness, others were reported as rude and unhelpful.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food preparation mistakes, leading to frustration.
Food Quality
The quality of food varied significantly, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Customers frequently reported long wait times, both in the drive-thru and for in-store orders, contributing to dissatisfaction.
Cleanliness and Atmosphere
Several reviews mentioned unpleasant odors and cleanliness issues within the restaurant, impacting the overall dining experience.
AG
Alec Gildner
5 days ago
5.0
The guy who works here who I assume is the second shift manager (shirt and tie) was very friendly and you can tell he cares about his work.
DW
Denise Whitver
Nov 16, 2025
1.0
Our food was cold and tasted old, may have been sitting under warmer for a long while, the employees were not very friendly, the manager on duty was also rude
RC
Ric Comana
Nov 16, 2025
5.0
Love the app rewards and deals. The drive through window Hispanic lady that gives you the food is so friendly. Love the food and love the people that work there. Makes me come back over and over.
RR
Ruth Rhodes
Nov 15, 2025
4.0
I used the drive-thru, so don't know about the atmosphere. But, it's a typical McDonalds.
OB
Odniel Ballesteros
Nov 11, 2025
1.0
Pésimo servicio y 30 minutos para una entrega que pedí en línea y todavía tener que entrar para pedir y ya cuando me la entregaron toda fría y el manejador un flaco de lentes todo arrogante y prepotente cero profesional no vuelvo nunca mas!!!!