McDonald's

Reviews

• PV

  Precious V

  5 days ago
  1.0
  I thought i had good service but, they took the onions off a double quarter pounder and handed me it. I asked for no onions when I bought it. Luckily I threw it out before I ate it. I even asked her if it had no onions on it and she smiled in my face and said it didn't.
• KW

  Kai Wojciak

  Dec 26, 2025
  1.0
  Drive thru staff was rude and unnecessarily sassy, judgemental, and disrespectful. Order was placed incorrectly, meaning i didnt recieve the goods i had asked for. Bag contained no straw or sauces for my meal and soda. Worst McDonalds experience I have experienced so far.
• JJ

  Joshua

  Dec 11, 2025
  1.0
  People were rude. The manager and the employees behind I felt the need to have to watch them make my food. Never will I return to this location. I'm a local born and raised and I have never hated a McDonald's so bad after such a negative experience. Thanks for ruining the McDonald's I grew up in.
• LR

  Lisa Rosenburg

  Dec 8, 2025
  1.0
  I was picking up food through the drive-through today, December 7, 2025 at 10:20 PM and had an older woman yelled at me to go to the first window. Then she aggressively opened her window and asked for the name for the order since it was through Uber eats And the order was for Rudolph, but she was like come on show me the phone. It can’t be Rudolph and she took my phone and she looked at it she said. Randolph it’s clearly Rudolph and then she said come on come on get out of here. This is insane not worth the money. Do not go to this location!!!!
• AC

  Alex Connelly

  Dec 3, 2025
  1.0
  I had an unexpectedly unpleasant and unprofessional experience in the drive-thru tonight. There was an issue with a rewards code, and when I tried to explain the situation, the first employee repeatedly shut down the conversation by loudly saying “no, no” and refusing to let me speak. When I politely asked for her name or employee ID so I could file a complaint about her conduct, she simply closed the window on me. Please also note that the majority of negative reviews about this location are related to their customer service. A second woman - who appeared to be a supervisor or manager - then came to the window. She refused to provide any identifying information and escalated the situation by stepping outside and calling the police, reading my license plate number aloud while speaking in fluent English the entire time. She also spoke to me in clear English during her interaction with me, so communication was not the issue. I explained that I was only lingering because I needed some form of employee identifier in order to file a proper complaint and that I would move along right afterward. I never refused to leave or acted in any threatening or aggressive way. All of this took place at the same drive-thru payment window. A younger employee (who said she was 16) later came to the window and told me I could not record, even though Colorado is a one-party consent state, regardless of age. I told her I'm glad to speak to someone older instead, if that was her concern, she said "she doesn't speak English". She also tried to claim that the earlier employee “only speaks Spanish," to which I replied, "yo habo Español también" to this girl that said she speaks English and Spanish. About the manager-esque woman, that was not accurate. The woman in question had already spoken to me in English. The staff member continued speaking English consistently throughout the encounter, including while on the phone with the police. I will give credit that the young girl was extraordinarily professional with me overall compared to the other two employees, despite my disagreement with her trying to play the language barrier card. For transparency, I have the entire interaction recorded on video, including everything that was said and done on both sides. Overall, the staff’s behavior was defensive, dismissive, and unnecessarily escalatory. I was simply trying to resolve a basic customer-service issue and request appropriate identifying information so I could file a complaint. I hope management or corporate addresses this so future customers don’t have to experience something similar.

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