McDonald's

3.2
1492 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3320 W 38th Ave, Denver, CO
80211, United States

Hours

Reviews

3.2
1,492 reviews
5 stars
460
4 stars
274
3 stars
278
2 stars
98
1 star
382

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful interactions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or stale food.

Cleanliness

Reports of cleanliness varied, with some customers noting clean facilities while others mentioned issues like flies and moldy food.

Wait Times

Long wait times reported, especially during busy hours, with some customers expressing dissatisfaction with service speed.
  • DA
    Dennis Arellano
    Nov 16, 2025
    1.0
    Sprite is always flat, they always forget something in my order and half the time my food is cold.
  • JS
    Jack Sieger
    Nov 3, 2025
    1.0
    food was actually awful, the fries are undercooked and cold!! the burgers patty’s are burnt they basically gave me a plain cheeseburger when i had no edits to the order. 0 onions 1 pickle and literally a dot of ketchup..
  • CJ
    Christopher Robert Cedillo Jr.
    Nov 2, 2025
    1.0
    McDonald’s on 38th and Irving is the worst McDonald’s I’ve ever been to in my life. I will no longer be going here as they messed up my order and we’re not willing to compensate for my time or correct the order..
  • JM
    Jennifer Mares
    Oct 26, 2025
    5.0
    Stood @ the counter for a long time, they need to have better customer service for people who walk in
  • AT
    Austin Thomas
    Oct 18, 2025
    1.0
    I’m a dasher. I waited 10 minutes at the counter while waiting for a pickup. Someone dropped off a bag behind the counter and nobody check on it. Patiently waiting FINALLY someone walks by. I asked if anyone was ever going to help the 4 dashers waiting and told them my pickup number. The manager yelled at me telling me I should have asked them earlier. NOBODY WAS AROUND TO ASK. This manager should be disappointed in their store and the owner should be disgraced.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3320 W 38th Ave, Denver?

McDonald's at 3320 W 38th Ave, Denver is open from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer delivery service, and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 6:00 AM to 11:30 PM on weekdays and Sunday, and until 1:30 AM on Fridays and Saturdays.