Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and wrong modifications.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Food Quality
Customers frequently complained about cold, stale, or improperly prepared food, including undercooked items.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies and moldy food.
Service Speed
While some customers appreciated quick service, many others experienced long wait times and delays.
CP
Cristina Pena
1 day ago
5.0
The young manager truly stood out, especially during the lunch rush. The place was packed inside and in the drive line. He stayed on top of everything , He directed his team with clear communication without sounding too tense or overwhelmed. He kept everything running smoothly without missing a beat. In the middle of the chaos, he still communicated well with customers and make sure everyone had what they needed. That level of leadership, awareness, and professionalism during such a busy rush is awesome to see first hand.
Great Work!
JQ
Jorge Quezada
1 day ago
1.0
To slow during lunch hours
BB
Brown
Feb 11, 2026
1.0
I know it’s just McDonald’s, so I’m not expecting gourmet food. But when I order through the app and ask for no ice, I shouldn’t receive a drink full of ice. I asked for hot honey and got hot mustard instead. The fries tasted like they were double-dipped in oil instead of fresh. Mistakes happen, but at the very least, remember to put a straw in the bag. If you have the option to drive to the next closest McDonald’s, I’d recommend it. My stomach is paying the price right now. Second time at this mcdonalds and second time disappointed, i will likely never return if i do i will post another review
KR
Kate Roberts
Feb 3, 2026
1.0
This location sucks. They have no concept of customer service. The app was glitching and wouldn’t process any form of payment even though I tried multiple times and cards. It told me to go to the restaurant to order, but then it would not give me the code because it said I used one. The lady at the window told me to wait 11 minutes, however, breakfast would’ve been done by then. I asked if there was anything she could do to help of course they can’t. She also tried to tell me that the button that says use in restaurant was only for in the restaurant and not at the drive-through Talk about stupid. And I’m pretty sure that was the manager. I would’ve happily gone inside if that would’ve made the difference of being able to have better service or fix the problem, but that wasn’t really the issue. I left without purchasing. Obviously they don’t care if they get your business or not.
LG
Lily Galindo
Dec 3, 2025
1.0
Nothing worse than enjoying a nice cup of warm coffee and you then end up with a mouth full of coffee grounds. This was in the morning as well so you’d think they’d have freshly made coffee made ready to go instead of using the very last of what they have.. I frequent this location often, and this isn’t the first, second or even third time this same exact thing has happened.. the 4th time warranted a review.
What are the regular business hours for McDonald's at 3320 W 38th Ave, Denver?
McDonald's at 3320 W 38th Ave, Denver is open from 6:00 AM to 10:00 PM every day of the week.
Does this McDonald's location offer delivery service, and what are the delivery hours?
Yes, this McDonald's offers delivery service daily from 6:00 AM to 11:30 PM on weekdays and Sunday, and until 1:30 AM on Fridays and Saturdays.
What are the drive-through hours for this McDonald's?
The drive-through is open from 6:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Can I order McDonald's online or via a mobile app?
Yes, you can order McDonald's online through their delivery website or by using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
They offer drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Is there a nearby coffee shop where I can enjoy a beverage before or after visiting McDonald's?
Yes, Coffeegraph, a nearby coffee shop and restaurant, is close by for you to enjoy a beverage before or after your McDonald's visit.
What nearby convenience stores or gas stations can I find around McDonald's at 3320 W 38th Ave?
7-Eleven, a convenience store and gas station, is located nearby and can be convenient for additional shopping or fuel needs when visiting McDonald's.
Are there any nearby restaurants to explore in the area around McDonald's?
Yes, there are various nearby dining options including Thai Basil (a Thai restaurant), LUNA's Mexican Restaurant, Ginger Sports Bar, and Tekka Asian Cuisine.
How can I find McDonald's location in Denver using public transit or nearby landmarks?
McDonald's is located at 3320 W 38th Ave in Denver near landmarks like Vaquita Townhomes in the Highlands and Highland Place. You can use these as reference points when navigating the area.
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