Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,492 reviews
5 stars
460
4 stars
274
3 stars
278
2 stars
98
1 star
382
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality; some customers received fresh and hot meals, while others reported cold or stale food.
Cleanliness
Reports of cleanliness varied, with some customers noting clean facilities while others mentioned issues like flies and moldy food.
Wait Times
Long wait times reported, especially during busy hours, with some customers expressing dissatisfaction with service speed.
- DADennis ArellanoNov 16, 20251.0Sprite is always flat, they always forget something in my order and half the time my food is cold.
- JSJack SiegerNov 3, 20251.0food was actually awful, the fries are undercooked and cold!! the burgers patty’s are burnt they basically gave me a plain cheeseburger when i had no edits to the order. 0 onions 1 pickle and literally a dot of ketchup..
- CJChristopher Robert Cedillo Jr.Nov 2, 20251.0McDonald’s on 38th and Irving is the worst McDonald’s I’ve ever been to in my life. I will no longer be going here as they messed up my order and we’re not willing to compensate for my time or correct the order..
- JMJennifer MaresOct 26, 20255.0Stood @ the counter for a long time, they need to have better customer service for people who walk in
- ATAustin ThomasOct 18, 20251.0I’m a dasher. I waited 10 minutes at the counter while waiting for a pickup. Someone dropped off a bag behind the counter and nobody check on it. Patiently waiting FINALLY someone walks by. I asked if anyone was ever going to help the 4 dashers waiting and told them my pickup number. The manager yelled at me telling me I should have asked them earlier. NOBODY WAS AROUND TO ASK. This manager should be disappointed in their store and the owner should be disgraced.
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 3320 W 38th Ave, Denver?
McDonald's at 3320 W 38th Ave, Denver is open from 6:00 AM to 10:00 PM every day of the week.
Does this McDonald's location offer delivery service, and what are the delivery hours?
Yes, this McDonald's offers delivery service daily from 6:00 AM to 11:30 PM on weekdays and Sunday, and until 1:30 AM on Fridays and Saturdays.
What are the drive-through hours for this McDonald's?
The drive-through is open from 6:00 AM to midnight Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
Can I order McDonald's online or via a mobile app?
Yes, you can order McDonald's online through their delivery website or by using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's offer to customers?
They offer drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Is there a nearby coffee shop where I can enjoy a beverage before or after visiting McDonald's?
Yes, Coffeegraph, a nearby coffee shop and restaurant, is close by for you to enjoy a beverage before or after your McDonald's visit.
What nearby convenience stores or gas stations can I find around McDonald's at 3320 W 38th Ave?
7-Eleven, a convenience store and gas station, is located nearby and can be convenient for additional shopping or fuel needs when visiting McDonald's.
Are there any nearby restaurants to explore in the area around McDonald's?
Yes, there are various nearby dining options including Thai Basil (a Thai restaurant), LUNA's Mexican Restaurant, Ginger Sports Bar, and Tekka Asian Cuisine.
How can I find McDonald's location in Denver using public transit or nearby landmarks?
McDonald's is located at 3320 W 38th Ave in Denver near landmarks like Vaquita Townhomes in the Highlands and Highland Place. You can use these as reference points when navigating the area.