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McDonald's

3.2
(1436 reviews)

Business Details

3320 W 38th Ave, Denver, CO
80211, United States
(303) 458-0127
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3320 W 38th Ave, Denver, CO
80211, United States

Hours

Reviews

3.2
1,436 reviews
5 stars
436
4 stars
261
3 stars
265
2 stars
96
1 star
378

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong modifications.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Food Quality

Customers frequently complained about cold, stale, or improperly prepared food, including undercooked items.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies and moldy food.

Service Speed

While some customers appreciated quick service, many others experienced long wait times and delays.
  • CP
    Cristina Pena
    1 day ago
    5.0
    The young manager truly stood out, especially during the lunch rush. The place was packed inside and in the drive line. He stayed on top of everything , He directed his team with clear communication without sounding too tense or overwhelmed. He kept everything running smoothly without missing a beat. In the middle of the chaos, he still communicated well with customers and make sure everyone had what they needed. That level of leadership, awareness, and professionalism during such a busy rush is awesome to see first hand. Great Work!
  • JQ
    Jorge Quezada
    1 day ago
    1.0
    To slow during lunch hours
  • BB
    Brown
    Feb 11, 2026
    1.0
    I know it’s just McDonald’s, so I’m not expecting gourmet food. But when I order through the app and ask for no ice, I shouldn’t receive a drink full of ice. I asked for hot honey and got hot mustard instead. The fries tasted like they were double-dipped in oil instead of fresh. Mistakes happen, but at the very least, remember to put a straw in the bag. If you have the option to drive to the next closest McDonald’s, I’d recommend it. My stomach is paying the price right now. Second time at this mcdonalds and second time disappointed, i will likely never return if i do i will post another review
  • KR
    Kate Roberts
    Feb 3, 2026
    1.0
    This location sucks. They have no concept of customer service. The app was glitching and wouldn’t process any form of payment even though I tried multiple times and cards. It told me to go to the restaurant to order, but then it would not give me the code because it said I used one. The lady at the window told me to wait 11 minutes, however, breakfast would’ve been done by then. I asked if there was anything she could do to help of course they can’t. She also tried to tell me that the button that says use in restaurant was only for in the restaurant and not at the drive-through Talk about stupid. And I’m pretty sure that was the manager. I would’ve happily gone inside if that would’ve made the difference of being able to have better service or fix the problem, but that wasn’t really the issue. I left without purchasing. Obviously they don’t care if they get your business or not.
  • LG
    Lily Galindo
    Dec 3, 2025
    1.0
    Nothing worse than enjoying a nice cup of warm coffee and you then end up with a mouth full of coffee grounds. This was in the morning as well so you’d think they’d have freshly made coffee made ready to go instead of using the very last of what they have.. I frequent this location often, and this isn’t the first, second or even third time this same exact thing has happened.. the 4th time warranted a review.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3320 W 38th Ave, Denver?

McDonald's at 3320 W 38th Ave, Denver is open from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer delivery service, and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 6:00 AM to 11:30 PM on weekdays and Sunday, and until 1:30 AM on Fridays and Saturdays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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