McDonald's

3.2
1497 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3320 W 38th Ave, Denver, CO
80211, United States

Hours

Reviews

3.2
1,497 reviews
5 stars
459
4 stars
276
3 stars
278
2 stars
100
1 star
384

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Food Quality

Numerous reviews mentioned cold, undercooked, or stale food, with some customers finding moldy items.

Customer Service

Feedback highlighted poor customer service experiences, including rude staff and unhelpful management.

Cleanliness

Several customers noted cleanliness issues, including flies and unsanitary conditions.

Service Speed

While some praised quick service, many others complained about long wait times and inefficient order handling.
  • JM
    Jacob Mancuso
    Dec 8, 2025
    1.0
    Wish i could do 0 stars.
  • LG
    Lily Galindo
    Dec 3, 2025
    1.0
    Nothing worse than enjoying a nice cup of warm coffee and you then end up with a mouth full of coffee grounds. This was in the morning as well so you’d think they’d have freshly made coffee made ready to go instead of using the very last of what they have.. I frequent this location often, and this isn’t the first, second or even third time this same exact thing has happened.. the 4th time warranted a review.
  • CA
    Caitlin Adwell
    Dec 2, 2025
    2.0
    Ordered the Grinch meal. fries were ice cold. They gave me the wrong order at first (nuggets when I ordered the big Mac) Big Mac had no sauce, just cheese, meat and lettuce on bread
  • TM
    Taylor Mancuso
    Dec 2, 2025
    2.0
    You have one job…..put the fries in the bag…put the sauce in the bag….if you can’t do basic steps just quit.
  • DA
    Dennis Arellano
    Nov 16, 2025
    1.0
    Sprite is always flat, they always forget something in my order and half the time my food is cold.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3320 W 38th Ave, Denver?

McDonald's at 3320 W 38th Ave, Denver is open from 6:00 AM to 10:00 PM every day of the week.

Does this McDonald's location offer delivery service, and what are the delivery hours?

Yes, this McDonald's offers delivery service daily from 6:00 AM to 11:30 PM on weekdays and Sunday, and until 1:30 AM on Fridays and Saturdays.