McDonald's

3.4
2245 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4020 West Colfax, Denver, CO
80204, United States

Hours

Reviews

3.4
2,245 reviews
5 stars
772
4 stars
416
3 stars
430
2 stars
179
1 star
448

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong charges.

Customer Service

Feedback highlighted a range of experiences, from rude staff to good service, indicating inconsistency in customer interactions.

Cleanliness and Safety

Several reviews mentioned concerns about cleanliness, including reports of cockroaches and unsanitary conditions.

Speed of Service

While some customers praised the fast service, others experienced long wait times and delays in receiving their orders.

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or poorly prepared food.
  • TT
    Tyler Maxwell (Ty)
    4 days ago
    1.0
    Very unhappy with the professional customer service. Paid for my food on the app for pick up at the counter. Walked across the street to go inside but doors were locked before 9pm. Called the store when they finally answered after calling the third time the girl answering said what do you want!!! I politely said I did a pick up order for inside at the counter and she said the name of the order and I said yes, I said I tried to get in but the doors were locked. She said yeah we lock the doors at 9. I told here I was over there before 9 and they were already locked she totally ignored what I said and told me she said my name out loud but no one came and I can go threw drivethrew to get my order. And hung up on me. Well I don't have a car so how the am I to get my food??? I want a refund. But sure that won't happen. This happened on January 8th 2026.
  • LS
    Lorraine Sandoval
    5 days ago
    1.0
    Told the manager that people were doing drugs right outside the door and she said she knows nothing was done about it and we had our 4 year old with us 😡
  • CE
    Chevelle Elder
    Dec 26, 2025
    1.0
    Everytime I order from y'all you give me honey mustard instead of HONEY! I have called multiple times to say I do not want honey mustard with my chicken nuggets.I want HONEY! God dam
  • RB
    Richie B
    Dec 23, 2025
    5.0
    Always on point with them hashbrowns!
  • CA
    Celeste Allarid
    Nov 30, 2025
    1.0
    This mcdonalds is HORRIBLE Went here and sat at one of the intercoms for them to take 4 people from the other imtercom. Then i drove to the window and as soon as the girl opened the window as they took 10 minutes to come to the window. Then the girl working said “Girlll she told you to wait” they did not tell us anything at all. We sat there for 4 cars and then went to the window. We told her nobody came on the intercom and she refuusedd to take our order. She was beyond RUDE we came at 11:30pm tonight. Whoever the girl with black hair that was working tonight should NOT be working in customer service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4020 West Colfax, Denver?

McDonald's at 4020 West Colfax, Denver is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7, with options including curbside pickup, same day delivery, and no-contact delivery.