McDonald's

3.1
2052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3996 E Evans, Denver, CO
80210, United States

Hours

Reviews

3.1
2,052 reviews
5 stars
602
4 stars
335
3 stars
344
2 stars
200
1 star
571

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Consistency

The quality of food varied significantly, with some customers receiving fresh items while others reported stale or poorly prepared meals.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions and unkempt dining areas.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.

Customer Experience

Overall, the customer experience was marred by negative interactions with staff and a lack of attention to service.
  • GJ
    Gr Ju
    Nov 17, 2025
    1.0
    Come here often for a quick meal no issues before expect for the past few times I’ve come. First time my order was missing a sandwich so I come back and tell them that and while they were remaking the food I could hear the manager talking about me to the employees in Spanish thinking I wouldn’t understand but I let it go. Second time (just now) I put in a mobile order, sandwich was wrong so I take it back they remake it and it’s wrong again so I go inside and talk to the manager who told me he’d fix it right away comes back after one minute with the same sandwich that I was given the second time just with the toppings scraped off (I could tell because of where the pickles left a mark on the cheese). As I was leaving I could hear him in the back talking to the employees about me in Spanish as well. Needless to say I probably won’t be around to this location. Yo tambien trabajo en comida rapida y como hacen las cosas aqui no son profesionales.
  • JJ
    Joel
    Nov 15, 2025
    1.0
    I ordered on the mobile app for a table. Approximately 10 minutes later it showed up at the mobile window.
  • CW
    Craig W
    Nov 5, 2025
    1.0
    The staff needs to realize that they aren't the only ones who understand Spanish and stop insulting customers in front of them for no reason.
  • AM
    Alondra Mendez
    Nov 4, 2025
    1.0
    El servicio es pésimo, pase por el drive thru agarrar mi order Tk07 a las 11:03 pm a la cual me dijo la señorita que tenía que cancelar porque no tenían conos negándome el servicio
  • SH
    Stephanie Hale
    Oct 24, 2025
    4.0
    I ordered an apple pie on the mobile app then I decided I wanted to get some ice cream to put on top of it so I ordered an ice cream cone about 3 minutes after I ordered the apple pie as I was walking to McDonald's. I arrived, went inside and told them that I had two mobile orders, told them my name and the lady said oh you had ice cream and I said yes. Then I told them i ordered an apple pie and the guy said that he set it on the counter, kept pointing ☝️ at the counter saying i already set it here and you already took it. I told him that i just got here and he looked at me crazy. After 5 times of me saying i didn't get my order, to the point i was about to dump out my purse to prove it to him, he huffed and puffed and grabbed me my pie. I was kinda shocked that he set it out cuz usually they keep it behind the counter until you say the name on your order to prevent theft. Anyway, it was very clean inside and the apple pie was hot and the ice cream was the size a cone should be, not too skimpy. Overall it was an enjoyable a la mode and i would go back.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online ordering platform.