Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Freshness
While some customers praised the freshness of the food, others reported stale items and food safety concerns.
Staff Attitude
Customer experiences varied widely, with some praising individual staff members for excellent service, while others criticized the overall attitude of the team.
Drive-Thru Efficiency
Numerous complaints were made about the drive-thru being slow and requiring customers to park and wait for their orders.
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Christina
Nov 16, 2025
3.0
Usually this store is not terrible but the last couple of times I swear something’s been up for example look at this double quarter pounder I ordered and got home to find this
BH
Betty Hoyt
Nov 16, 2025
5.0
Very Efficient and very friendly and helpful
JI
Jennifer Ibarra
Nov 3, 2025
1.0
Tried to charge me $1 for EACH Sauce manager was super rude NEVER going back until yall change management
AA
Andre
Oct 28, 2025
5.0
Gave me a steak, egg and cheese McMuffin (it was really good), when I ordered it as a Biscut. Made up for the mistake with a bag of warm, delicious cookies. Staff are really warm, and caring for their customers satisfaction. I didn't even make a complaint about the mix-up, they noticed and apologized on their own. Great place to eat. Keep up the good work!
KI
Katherine Interiano
Oct 18, 2025
1.0
I honestly come here all the time, and there’s always a missed item on my order. Today I ordered a big breakfast with hot cakes, the ladies only gave the eggs, no hot cakes, no nothing just eggs, I understand missing a sauce, but missing the whole entire order is unacceptable. Sorry McDonald but your service is horrible.