McDonald's

3.4
2993 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 S Broadway, Denver, CO
80209, United States

Hours

Reviews

3.4
2,993 reviews
5 stars
1,018
4 stars
548
3 stars
570
2 stars
274
1 star
583

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and food items with hair, reflecting poorly on the establishment's hygiene standards.

Service Speed

Customers frequently complained about slow service, both in the drive-thru and inside the restaurant, with long wait times reported.

Food Quality

There were mixed reviews on food quality, with some customers expressing disappointment over cold or stale food and incorrect preparation.
  • CA
    Charles Anderson
    5 days ago
    1.0
    They take longer then most mc Donald's and the ice cream machine been broken for like a whole year been going to this place now 20 years and it just keep getting worse but the staff is nice and friendly they have no control over somethings and I will absolutely give them a better rating once things get if they do i hope so I'm rooting for them believe it
  • JS
    JOSEPH SEGURA
    Dec 26, 2025
    1.0
    Took my grand daughter to eat and play here and they had a dirty mop bucket in the play area kind of dangerous for toddlers amd to be in Play area this should have been kept in mop closet
  • II
    Isaac
    Dec 25, 2025
    1.0
    Insanely rude employee. Windows 2 , 11 pm. 12 /24. Fire her. Take this location OFF DOOR DASH. WE HATE YOU!!!!
  • AS
    Alec Schell
    Dec 21, 2025
    1.0
    Had a problem with a drink that I payed 7$ for (1.50 of it was extras that I didn't receive) which is really no big deal just add it to the next drink Im getting is what I was thinking would be the solution. I politely waited at the front for about 10 minutes and then I saw a sign that said if you need help ask a employee, so I told the guy working whenever he has a minute. He Immediately said it's going to be a while he's got a thousand orders or I can order on the kiosk. I told him I had a problem and I waited another 5 minutes and explained the problem to him, he didn't say anything just walked away. A few moments later the manager comes up and is asking for my receipt, at which point I show her my app and explain the problem, she's clearly mad and says she needs to see the cost of what I ordered, I'm fumbling through the app trying to find it because I could only find my recent orders which is just what you ordered, I ask her if I can show her my bank account and she's like yeah show me your bank account and then she walks away. At this point im baffled and confused, I asked her when she came back if ordering extras on the app was slowing them down and if I should do it differently. She complained about the number of extras people put in their coffees.. I asked for her name and told her I wasn't worried about fixing this anymore and she refused to give it to me and I left. I have been coming here for years and I even tipped them 5$ in cash last week so I am extremely disappointed in the service, especially ordering through the app. Something extremely small that could've been fixed in a second turned into me never going there ever again. Pro tip for anyone looking for their receipt, If you ordered on the app it will be on your email!
  • NM
    Nevaeh Montoya
    Dec 15, 2025
    1.0
    Rude people,dont get order right, and you have to place your own order on the kiosk as you can just stand there and they ignore you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 300 S Broadway, Denver?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service, and what are its hours?

Yes, the drive-thru is open 24/7 at this location.