Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, slow service, and incorrect orders, leading to a negative perception of overall service.
Food Consistency
Many reviews highlighted issues with food quality, including cold or undercooked items and incorrect orders.
Management Issues
Several customers noted poor management and lack of accountability among staff, contributing to a frustrating dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
Cleanliness and Environment
While some reviews mentioned cleanliness, others pointed out dirty conditions and a lack of attention to maintaining the restaurant.
CC
Charlotte Clark
Dec 30, 2025
4.0
Good service, nice employee
AO
Alex Oswalt
Dec 17, 2025
1.0
Worst experience ever forgot half my food rushed me out of the line so I couldn't check wouldn't answer the phone to reconcile the mistake HIGHLY RECOMMENDED checking your food before pulling off
AA
Ang
Dec 13, 2025
1.0
I came here with my kids. Used to be a good location but went downhill. The staff went out of their way to make me feel like a second class citizen in my own country because I didn't speak Spanish. I watched those who spoke Spanish get better customer service than we did. Absolutely pathetic. Will not be returning.
PB
Paris Berguoise
Nov 26, 2025
4.0
Open 24 hours! Awesomeness
WZ
Wendy Zepeda
Nov 23, 2025
1.0
Worst McDonald’s never going back not only is the food always awful but the service is even worse.