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Jimmy John's

3.3
(216 reviews)

Business Details

4958 Tower Rd, Denver, CO
80249, United States
(303) 353-2300
https://locations.jimmyjohns.com/co/denver/sandwiches-2853.html

About

Sandwich Restaurant

Location

Jimmy John's
4958 Tower Rd, Denver, CO
80249, United States

Hours

Reviews

3.3
216 reviews
5 stars
91
4 stars
27
3 stars
13
2 stars
21
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling unwelcome and dissatisfied with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Mixed feedback on food quality, with some praising freshness and taste, while others complained about hard bread and poorly made sandwiches.

Service Speed

While some customers appreciated the fast service, many others experienced long wait times and delays in delivery.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, impacting overall customer experience.
  • LR
    Luis Rivera
    Feb 12, 2026
    1.0
    All Jimmy John’s locations should close for good no one knows how to make a decent sandwich. I ordered a simple ham and cheese and was told they don’t carry American cheese, like really how? I was then charged $10 for 3 round pieces of ham spread throughout the entire bread and 2 slices of provolone worse sandwich I’ve even seen in my life such a disappointment. I will never buy a sandwich here or at any other location.
  • GG
    Gregory Garduno
    Jan 26, 2026
    5.0
    My nephew and I get take out from this Jimmy John's store around once a week. I use the phone app for purchases, as it generates regular discounts that save me a considerable amount of money. The service is fast, the employees are friendly and helpful, and the food is always good. Most importantly, the subs I buy from JJ's have a lot less fat and calories than the usual burger and fries do. All in all it's a good choice if you want to eat healthy.
  • AC
    Aida Claros
    Jan 18, 2026
    1.0
    Negative stars should be given. Worst service ever
  • BH
    Brian Hostetler
    Dec 23, 2025
    5.0
    I love the toasted sandwiches! But everything is good and fast here!
  • AA
    A A
    Dec 10, 2025
    1.0
    HORRIBLE STAFF! Where is the management in this location? The staff that work here are beyond rude. You walk in and no one greets you. I watched the two guys working here (one skinny guy with a black beard, was exceptionally unpleasant) not greet ANYONE who walked through the door. I can’t believe how rude this guy is. I’ll probably never come back unless the staff fixes their nasty and unfriendly attitude.

Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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