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Jimmy John's

3.1
(188 reviews)

Business Details

2325 E Colfax Ave, Denver, CO
80206, United States
(303) 399-4140
https://locations.jimmyjohns.com/co/denver/sandwiches-1615.html

About

Sandwich Restaurant

Location

Jimmy John's
2325 E Colfax Ave, Denver, CO
80206, United States

Hours

Reviews

3.1
188 reviews
5 stars
78
4 stars
17
3 stars
14
2 stars
13
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some staff members received praise for their friendliness and helpfulness, others were reported as rude and dismissive, leading to mixed experiences.

Delivery Speed

Many customers expressed frustration with slow delivery times, often exceeding an hour, which is contrary to the brand's promise of 'freaky fast' service.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail in fulfilling customer requests.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their sandwiches while others reported issues like stale bread and poorly assembled items.

Cleanliness and Environment

The store environment was generally noted as clean, contributing positively to the overall customer experience.
  • TL
    Tim Lancaster
    5 days ago
    5.0
    Went to pickup a sandwhich and although there was construction around the building, it was easy enough to scoop up and go. Employees were helpful and quick to make my delicious sandwich, which was very much appreciated!
  • AL
    Airica Love
    Feb 11, 2026
    4.0
    I gave 4 stars because T is Rude, disrespectful and his demeanor is like he doesn't want to be there, however, Marcus is very kind and respectful every time I enter the building. So is the long hair guy who delivers a lot. My food is better with a Smile! Thank you!
  • LS
    Lilly Sambula
    Dec 10, 2025
    5.0
    Demarcus was wonderful, pleasant and kind! I’m so grateful with his customer service. Please keep him & he deserves a rise!!
  • TB
    Taylor Bergum
    Nov 28, 2025
    5.0
    Demarcus (I hope I am spelling that correctly) was such a kind, outstanding sandwich artist. He was patient with my lack of time management skills. He also with through with my specific order. During these stressful times and holiday season, it really was such breath of fresh air to have a positive service experience. Please acknowledge him and his actions for going above and beyond, just for a sandwich experience.
  • ML
    MK Long
    Oct 24, 2025
    5.0
    Demarcus was extremely friendly and running everything in the shop. Answering the phone, making orders, taking cashier orders and did it all with a friendly smile even though it must have been overwhelming. One of the delivery drivers, tall guy on a mixed delivery driver/in shop shift came in yelling at him after he asked him to tip out. The delivery driver was extremely rude to the workers and guests, also yelling at me for driving quickly through the alley to go into the shop.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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