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Jimmy John's

2.8
(257 reviews)

Business Details

9135 E Northfield Blvd, Denver, CO
80238, United States
(720) 390-4545
https://locations.jimmyjohns.com/co/denver/sandwiches-1594.html

About

Sandwich Restaurant

Location

Jimmy John's
9135 E Northfield Blvd, Denver, CO
80238, United States

Hours

Reviews

2.8
257 reviews
5 stars
86
4 stars
22
3 stars
23
2 stars
18
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow responses.

Order Accuracy

Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Speed of Service

Many customers noted long wait times for both in-store and delivery orders, contradicting the brand's promise of 'freaky fast' service.

Cleanliness and Atmosphere

Feedback varied on cleanliness, with some praising the store's cleanliness while others reported unsanitary conditions.

Management Issues

Several reviews pointed to poor management and staffing problems, affecting overall customer experience.
  • BM
    Blake Martinez
    Jan 18, 2026
    2.0
    Picking up a DoorDash order that got sent to me 10 minutes ago. Walk in the store and all 3 employees are sitting down on their phones while the order is sitting on the printer.
  • NT
    Nathanael Taylor
    Jan 9, 2026
    4.0
    Great service by friendly staff. Sandwich made well to my order. Only downside was the annoying club music playing loudly during my meal.
  • JS
    John Sandoval
    Dec 2, 2025
    1.0
    I love Jimmy John s. But this store and experience wasn't so great. First red flag. Had club music playing loudly. No one was at the register. When helped. Lady kinda acted rude. Ordered a box lunch, which usually costs 19. N change. Now that s with a med drink and a brownie. Here they changed me 23 n change. Bread was hard. Didn't ask for it to be toasted. Thats one of the reasons I love it here. Soft bread. And didnt get any bacon on my sandwich. I had the ultimate parker. Got a half of a quarter of a pickle that's like the size of a popsicle stick. This is the reason why you don't let kids run your franchise. Bad service an over priced food. And kids dont care. This hurts your returning customers, like myself. Don't recommend dinning at this location.... unless your a teenager....
  • MM
    Megan Myers
    Nov 17, 2025
    3.0
    They were very helpful and applied a discount For the PROMO that is going on for the pizza sandwich. Only problem is they made it so fast they forgot to make I ended up with a turkey lettuce pickle sandwich. Didn’t notice until I got home very disappointing. I will give them another try.
  • TD
    Timothy Durgin
    Sep 25, 2025
    5.0
    Went in the store for a Togo order and I’ll just say the staff was great! 3 younger kids and they did a great job! I had to ask the names: Loki, Raymond, and Gavin, keep up. The good work!

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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