Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow responses.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Speed of Service
Many customers noted long wait times for both in-store and delivery orders, contradicting the brand's promise of 'freaky fast' service.
Cleanliness and Atmosphere
Feedback varied on cleanliness, with some praising the store's cleanliness while others reported unsanitary conditions.
Management Issues
Several reviews pointed to poor management and staffing problems, affecting overall customer experience.