While many customers praised the deliciousness and authenticity of the food, several reviews indicated a decline in quality, with complaints about dry, flavorless dishes and inconsistent preparation.
Service Experience
Customer service received mixed feedback; some praised the friendly and attentive staff, while others reported rude service and issues with order accuracy.
Portion Sizes
Many customers appreciated the generous portion sizes, although some noted that portions have decreased over time.
Delivery Issues
Several reviews highlighted problems with delivery orders, including missing items and poor food quality upon arrival.
CN
Cori Noordyk
3 days ago
5.0
Love this place. I used to frequent Jerusalems when I was in graduate school. Came back while visiting family. The food is just as good as I remembered.
SB
Steven B
3 days ago
5.0
This place is so good. Very tasty hummus and falafel. The desserts are next level. Staff is great. The building is old, tiny and run down, but the food makes it worth it.
PJ
Priyank Jain
4 days ago
5.0
A cute little place near Downtown Denver. The staff was amazing. Food was great. Ambience was traditional. Our server Lisa was super sweet and helped us throughout, even suggesting us amazing desserts. Wouls definitely love to come again! 😀
JC
Julieann Contreras-Garcia
Feb 24, 2026
1.0
To start off the guy at the front was nice so I will give him that. There was a photo of “sheesh ta’ouk” on screen and he said that it was better than the chicken kabob plate (which i usually get from here) eager to try something new, I ordered it. It did not look anything like the photo what so ever. The photo had green beans, sliced peppers, lemon, etc. Not what I received, as you can see in the pictures it’s. Chicken, pepper sludgelike entree. I went up to let him know that it was not good and not by the picture and when I ordered a chicken kebab entree, I was charged for that entree as well. Upon receiving that entree, it was just OK. Used to come here often. Clearly changes have been made, not good ones. And customer service is lacking. Won’t be returning would appreciate a refund but that obviously won’t happen. There are allot of other good Mediterranean options near by, I recommend going to one of those before here.
EN
Elizabeth Nunez
Feb 2, 2026
1.0
Manager Mohamed made no effort to resolve my issue. I reported missing items and requested only a small refund, yet no solution was offered. I was told a manager would call at a specific time, but no one ever did.
More concerning is the serious risk this restaurant caused. My spouse has a gluten intolerance and has safely eaten here since she was a child. The online menu had long listed the falafel as gluten-free, but when we called to order, Omar stated it has not been gluten-free for seven years. When asked why the menu was incorrect, he said he had no control over it.
Only after we explained that mislabeling gluten-free food can lead to legal action did they finally correct the online menu. This lack of accountability and concern for customer safety is unacceptable, and this will be our last visit
Frequently Asked Questions About Jerusalem Restaurant
What are the regular operating hours of Jerusalem Restaurant?
Jerusalem Restaurant is open daily from 8:00 AM to 3:00 AM.
Does Jerusalem Restaurant offer delivery and pickup services?
Yes, Jerusalem Restaurant offers both in-store pickup and delivery services.
In which cities does Jerusalem Restaurant provide delivery service?
Delivery service is available in Englewood, Glendale, Cherry Hills Village, Sheridan, Lakewood, and Greenwood Village, all in Colorado.
Where is Jerusalem Restaurant located?
Jerusalem Restaurant is located at 1890 E Evans Ave, Denver, CO 80210, USA.
Where can I view the menu and place an order online for Jerusalem Restaurant?
You can view the menu and place orders online at https://jerusalemrestaurant.com/menu.
What styles of cuisine does Jerusalem Restaurant offer?
Jerusalem Restaurant offers Middle Eastern, Mediterranean, Lebanese, Greek, Halal, vegetarian dishes, as well as kebabs, gyros, falafel, and catering services.
What is the price range at Jerusalem Restaurant?
The price range at Jerusalem Restaurant is considered to be moderate (price range level two).
What notable places are near Jerusalem Restaurant that I can visit?
Nearby notable places include the University of Denver Campus Safety, Center for Housing & Homelessness Research, and Green Bus Cafe, which you can visit before or after dining.
Are there other dining options near Jerusalem Restaurant?
Yes, nearby you can find Spanky's Roadhouse (American cuisine), Illegal Pete's (Mexican restaurant), and Sawa Mediterranean Restaurant & Buffet for additional dining variety.
Is there a coffee shop near Jerusalem Restaurant where I can relax?
You can visit Green Bus Cafe or Kaladi Coffee Roasters nearby for coffee and healthy food options.
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