Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Denver, CO, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.3
1,026 reviews
5 stars
675
4 stars
154
3 stars
73
2 stars
36
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff members like Luis, Ody, and Abner, highlighting their positive interactions.
Food Quality
Feedback on food quality was mixed; while some enjoyed the flavorful grilled chicken and sides, others reported issues with dryness and inconsistency in meal preparation.
Order Issues
Several customers experienced problems with their orders, including missing items, incorrect charges, and delivery issues, leading to dissatisfaction.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing to a positive dining atmosphere.
Value for Money
Opinions on pricing varied, with some customers feeling the meals were a good value, while others found them overpriced for the quality received.
- DRDiana Román1 day ago1.0Terrible customer service from the man at the drive-thru. Not only did he not give me the flan I ordered, but he also didn't give me a receipt. To top it all off, the piece of chicken was tiny.
- MTMax TrujilloDec 30, 20255.0Great chicken. I've been to the California locations and this holds up. Salsa is the right amount of spicy.
- GRGerardo RosalesDec 29, 20253.0My son and I had placed an online order, but we had forgotten to add churros. We drove up via the drive-through and asked the employee for a side of churros. However, he demanded a review and although we would have given one, we misunderstood him and seemingly did not give the response he wanted. He proceeded to deny our order and went to converse with a coworker. I am very displeased with the service at this location. I have never had an order refused simply for no reason. This man was Hispanic, black hair, and somewhat tall. I hope action can be taken.
- SOSamary OchoaDec 16, 20255.0Hoy venimos mi esposo /yo comer y recibimos un excelente servicio de parte la jovencita ODY creo ke esposo la manager de la tarde eso no es lo importante lo importante fue el excelente servicio o dígase la súper atención BRAVO
- MOmayra ocampoDec 16, 20255.0This is the best pollo loco I been in my life that is been traveling around the the country from California to Colorado Jessica and Abner are amazing and everyone also wore super helpful friendly I really love them
Frequently Asked Questions About El Pollo Loco
What type of cuisine does El Pollo Loco in Denver, CO offer?
El Pollo Loco offers fresh, authentic Mexican food, specializing in fire-grilled chicken marinated with herbs, spices, and fruit juices.
What are the operating hours for El Pollo Loco at 4698 Peoria St, Denver?
El Pollo Loco is open every day from 9:30 AM to 11:00 PM.
Can I order food online from El Pollo Loco in Denver?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/ or via their app 'El Pollo Loco' available on the App Store.
Which payment options are accepted at El Pollo Loco in Denver?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco in Denver have drive-through service?
Yes, this location offers a drive-through service for customer convenience.
Is there free Wi-Fi available at El Pollo Loco in Denver?
Yes, El Pollo Loco offers free Wi-Fi to customers.
Where can I find Montbello Liquor near El Pollo Loco?
Montbello Liquor, a liquor store, is located nearby, offering customers an option to pick up beverages before or after dining.
Are there other Mexican restaurants close to El Pollo Loco in Denver?
Yes, nearby Mexican restaurants include Taco Star and Taqueria los fresnos, providing additional dining options in the area.
What fast food options are available near El Pollo Loco besides their own restaurant?
Nearby fast food restaurants include Del Taco, Good Times Burgers & Frozen Custard, and Subway, offering a variety of quick dining choices.
How can nearby locations like Wells Fargo Bank or Montbello FreshLo Hub enhance my visit to El Pollo Loco?
You can conveniently handle banking errands at Wells Fargo Bank or engage with the community at Montbello FreshLo Hub before or after enjoying a meal at El Pollo Loco.