El Pollo Loco

4.3
1005 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Denver, CO, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
4698 Peoria St, Denver, CO
80239, United States

Hours

Reviews

4.3
1,005 reviews
5 stars
663
4 stars
150
3 stars
70
2 stars
36
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Luis, Abner, and Lucy, highlighting their efforts to ensure a positive dining experience.

Food Quality

While several reviews praised the delicious and fresh food, there were also complaints about inconsistent quality, particularly regarding the chicken being dry or poorly prepared.

Ambiance

The restaurant was noted for its clean and inviting atmosphere, making it a pleasant place for dining.

Value for Money

Some customers felt that the prices were high for the quality of food received, while others appreciated the good value, especially for family meals.

Order Issues

There were multiple reports of problems with order accuracy and delivery, including missing items and issues with promotions not being honored.
  • CC
    Christopher Dela Cruz
    Nov 16, 2025
    5.0
    I always enjoy going to that location because the staffs are friendly and always good food.
  • JB
    Joseph Barry
    Nov 4, 2025
    5.0
    My favorite fast food joint! I can’t even count how many times I’ve had lunch here, the customer service is always great and the food quality is consistently stellar. It’s a testament to how well they do things that the chicken always comes out perfectly moist. Highly recommend the Grande Chicken Avocado Bowl.
  • JH
    Johanna Hernandez
    Nov 1, 2025
    5.0
    Great experience on this out of town visit. The customer service was amazing, the food quality was great as always and the restaurant was very clean.
  • JB
    Jeffrey Bencher
    Oct 29, 2025
    5.0
    Really appreciate Luis going the extra mile to catch an error with my order. I will be back and Luis is the reason why! Thank you!
  • RR
    Rosebudd
    Oct 25, 2025
    2.0
    So I came in today and had dinner with my husband and I’d have to say chicken was dry. It was just too pricey for the quality. I don’t believe I will return to this Blish although I do enjoy the Rico Pollo on Chambers.

Frequently Asked Questions About El Pollo Loco

What type of cuisine does El Pollo Loco in Denver, CO offer?

El Pollo Loco offers fresh, authentic Mexican food, specializing in fire-grilled chicken marinated with herbs, spices, and fruit juices.

What are the operating hours for El Pollo Loco at 4698 Peoria St, Denver?

El Pollo Loco is open every day from 9:30 AM to 11:00 PM.