Einstein Bros. Bagels

Reviews

• OC

  Olivia Czarnecki

  1 day ago
  5.0
  The young man at the counter was so kind and engaged when interacting with customers, and the team of folks behind the counter was doing a great job. Give Ryan the keys to the store!
• LV

  Luciole Ce la Vi

  Jan 31, 2026
  2.0
  Ordered through DoorDash. 2 out of 3 orders were missing the plain smear for 6 bagels. This is a recurring issue, not a delivery problem. Orders need to be checked before handing them to drivers.
• CA

  Chris Andolsek

  Jan 23, 2026
  5.0
  This is a strange review, because all we’ve done at this Einstein‘s bagels is taste test new bagels. Since we love their bagels, this was easy! As with all the other Einstein bagel shops, what can you say – these stores are fantastic and yes, we drank the Kool-Aid!!.
• GE

  Gf E

  Dec 24, 2025
  1.0
  This location needs to work on their customer service! Never got a callback from a bad experience so not even management cares about their employees bad customer service.
• RB

  Rich Beaudoin

  Dec 23, 2025
  2.0
  I live close by, and have ordered at this location at least 7 to 8 times. Sorry to say that there are always problems and issues even with a simple order. The customer service is also really terrible. The last time I was there I told the cashier I’d like to build a breakfast sandwich on a bagel. He just stared at me and said nothing, so I began to describe the order as being on a honey whole wheat thin bagel. He then looked at me and said what kind of bagel do you want, to which I replied a honey whole wheat thin. He then asked me again what I wanted. I then repeated again that I’d like to build a breakfast bagel on honey whole wheat thin. He then paused, looked at me at me annoyed, and asked again what I wanted. I then calmly repeated then that I just wanted to build a breakfast bagel, and if he could slow down a little bit and listen I could give him the order. The manager then stepped in, told him to step away, rang me up correctly, then looked at me in the face and scolded me saying that the worker was just trying to save me money by asking me questions. This was definitely not true, the worker had a headset on and was listening to drive-through orders while they were waiting on me and that’s why they confused what I was saying. In that situation, she should take my order, and then later explain to the worker that you need to focus at the register and what people are saying instead of asking the same questions over and over. This is the typical type of interaction at this location for the past few years, so I recommend folks take their order to a different location.

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