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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(596 reviews)

Business Details

4820 E Hampden Ave, Denver, CO
80222, United States
(303) 953-9858
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Denver, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4820 E Hampden Ave, Denver, CO
80222, United States

Hours

Reviews

3.5
596 reviews
5 stars
259
4 stars
92
3 stars
61
2 stars
55
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unfriendly staff, with several instances of poor service and mishandled orders.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and missing components.

Food Quality

Mixed reviews on food quality, with some customers receiving stale or poorly prepared items.

Positive Experiences

Despite negative feedback, some customers praised specific staff members for their friendliness and good service.

Drive-Thru Issues

Customers noted that the drive-thru often prioritized over counter service, leading to longer wait times for in-store customers.
  • SA
    Steve Achtemeier
    Feb 25, 2026
    2.0
    Was here twice last week. The staff was not friendly. They mess up orders and then are not nice about it when asked to get it corrected. Drive through customers get priority over customers at the counter. Another customer was waiting over 5 minutes for a small black coffee and when he asked about it the woman, who appeared to be the manager, was not friendly and it took another minute.
  • SG
    Shannon Guzman
    Feb 22, 2026
    1.0
    Nobody wants to be here. They appear to be miserable working here. Orders are constantly wrong. We just take what we can get here. They are usually nice, but the malaise is overwhelming.
  • GB
    Gigi Betancourt
    Feb 14, 2026
    5.0
    Dunkin is my go to spot for a quick and satisfying treat. I always grab a coffee and it's consistently good, which is exactly what I need in the mornings. It's a reliable and affordable option when I'm on the run
  • LL
    Luis
    Feb 14, 2026
    5.0
    Super nice employees! They were incredibly welcoming from the moment I walked in. Despite it being busy, they got my order exactly right and served it up fast. It’s rare to find a place that balances speed with such a friendly attitude. Will most definitely be coming back here!
  • AS
    Alexis Shockey
    Jan 30, 2026
    3.0
    I repeated myself 4 times in the drive-thru for 3 drinks. Despite repeating myself 4 times, every. single. drink. was wrong. When I asked for the extra milk I ordered, I was rudely told that costs extra - duh, that’s why I ordered it. When I said yeah that’s what I ordered isn’t it, she said idk I didn’t take your order… So how can you so confidently and rudely tell me I’m wrong. I worked in the service industry, I understand a busy stressful morning. I don’t even need you to provide stellar service, just get my order right. And if you don’t, make it right. I’d give a lower rating if I hadn’t had good experiences there before. I’ll give her the benefit of the doubt that she was just having a bad day, but I’ll still think twice before choosing that location again.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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