Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Denver, CO for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude or unfriendly staff, with several instances of poor service and mishandled orders.
Order Accuracy
Frequent complaints about incorrect orders, including wrong items and missing components.
Food Quality
Mixed reviews on food quality, with some customers receiving stale or poorly prepared items.
Positive Experiences
Despite negative feedback, some customers praised specific staff members for their friendliness and good service.
Drive-Thru Issues
Customers noted that the drive-thru often prioritized over counter service, leading to longer wait times for in-store customers.
SA
Steve Achtemeier
Feb 25, 2026
2.0
Was here twice last week. The staff was not friendly. They mess up orders and then are not nice about it when asked to get it corrected. Drive through customers get priority over customers at the counter. Another customer was waiting over 5 minutes for a small black coffee and when he asked about it the woman, who appeared to be the manager, was not friendly and it took another minute.
SG
Shannon Guzman
Feb 22, 2026
1.0
Nobody wants to be here. They appear to be miserable working here. Orders are constantly wrong. We just take what we can get here. They are usually nice, but the malaise is overwhelming.
GB
Gigi Betancourt
Feb 14, 2026
5.0
Dunkin is my go to spot for a quick and satisfying treat. I always grab a coffee and it's consistently good, which is exactly what I need in the mornings. It's a reliable and affordable option when I'm on the run
LL
Luis
Feb 14, 2026
5.0
Super nice employees! They were incredibly welcoming from the moment I walked in. Despite it being busy, they got my order exactly right and served it up fast. It’s rare to find a place that balances speed with such a friendly attitude. Will most definitely be coming back here!
AS
Alexis Shockey
Jan 30, 2026
3.0
I repeated myself 4 times in the drive-thru for 3 drinks. Despite repeating myself 4 times, every. single. drink. was wrong. When I asked for the extra milk I ordered, I was rudely told that costs extra - duh, that’s why I ordered it. When I said yeah that’s what I ordered isn’t it, she said idk I didn’t take your order… So how can you so confidently and rudely tell me I’m wrong. I worked in the service industry, I understand a busy stressful morning. I don’t even need you to provide stellar service, just get my order right. And if you don’t, make it right. I’d give a lower rating if I hadn’t had good experiences there before. I’ll give her the benefit of the doubt that she was just having a bad day, but I’ll still think twice before choosing that location again.
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