Chipotle Mexican Grill

3.4
232 reviews
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Business Details

5560 Tower Rd, Denver, CO
80249, United States
(720) 316-5387
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle 56th & Tower is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5560 Tower Rd, Denver, CO
80249, United States

Hours

Reviews

3.4
232 reviews
5 stars
99
4 stars
33
3 stars
19
2 stars
17
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the taste and freshness of the food, but there were complaints about undercooked rice and lack of flavor in some dishes.

Portion Sizes

Many reviews highlighted issues with small portion sizes, with several customers feeling that they were not receiving enough food for the price paid.

Customer Service

Customer service experiences varied widely; while some praised friendly staff, many others reported rude service, order mix-ups, and poor management.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary food handling practices.

Accessibility

The layout of the parking lot and drive-thru was noted as problematic, causing frustration for customers trying to access the location.
  • SE
    seid ephram
    Nov 15, 2025
    1.0
    Very bad customer service and disrespectful I order online and the one I ordered and they make it is completely different and they told me to order another one with another full payment since that's there fault the lady by drive through was not freinly and very bad customer service her name is sara.
  • FF
    Francisco
    Nov 14, 2025
    1.0
    Smaller portions , they hace dropped the ball in quality and portions and customers service down to nothing. The company ceo is not performing well!!
  • CM
    Cecilia Martinez
    Oct 31, 2025
    5.0
    Muy agradable asistir a deleitarnos, ya sea como burrito o en plato!!! Riquísimo
  • EE
    Eloy Espinoza
    Oct 26, 2025
    1.0
    I’m gonna need the customer service email because I paid for double meat and they gave me one scoop. What’s up with that?
  • AS
    Angela Swatsley
    Oct 26, 2025
    5.0
    Burrito bowl was delicious and a generous portion. Service was friendly and fast using the drive-thru.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 56th & Tower offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 5560 Tower Rd, Denver?

Chipotle is open daily from 10:45 AM to 11:00 PM.