Chipotle LODO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers complained about small portion sizes, particularly for mobile orders, leading to dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.
Food Freshness
Several reviews mentioned issues with food freshness, including cold meals and poorly cooked ingredients.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and lack of attention to special requests, particularly for dietary restrictions.
JZ
Jintang Zeng
Nov 17, 2025
1.0
Please be patient with your customers, even if they look like foreigners.
MA
Mohamed A
Nov 6, 2025
1.0
They were out of few things one of them was white rice so I got brown rice it was uncooked and everything else didn’t taste good, I couldn’t eat it I threw it away total loss.
AG
Alberto Gonzalez
Nov 1, 2025
1.0
Terrible!!! Very small portions and they had no lettuce and no fajita peppers. This is by far the worst chipotle I have been to. I would avoid this location !!! very rude customer service as well. I would give this place zero stars if I could. Do better
ED
Eliza Dexter
Oct 6, 2025
5.0
Whoever cooked the chicken on 10/6/25 around 4pm deserves a raise.
MP
Michelle Peoples
Sep 29, 2025
5.0
Fire chipotle. Everything as ordered. So much food for the price. Not sure why people complaining about that.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill LODO offer?
Chipotle LODO serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill LODO located?
It is located at 1480 16th St, Denver, CO 80202, next to Starbucks on 16th Street.
What are the opening hours of Chipotle Mexican Grill LODO?
Open Monday to Friday from 10:45 AM to 9:00 PM, and Saturday and Sunday from 10:45 AM to 7:00 PM.
Does Chipotle Mexican Grill LODO offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill LODO?
You can order online through their website https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Mexican Grill LODO have a rewards program?
Yes, signing up for Chipotle Rewards lets you earn free food and access exclusive offers.
Can I contact Chipotle Mexican Grill LODO via email or phone?
Yes, you can email them at co.0073.lodo@chipotle.com or call +1 720-904-2052.
What nearby dining options are available around Chipotle Mexican Grill LODO?
Nearby you can find various restaurants such as Rush Bowls (health food), Little Finch (American and coffee shop), CAVA (Mediterranean), Noodles and Company, and Mono Mono Korean Fried Chicken.
Which nearby coffee shops are close to Chipotle Mexican Grill LODO?
Starbucks and Little Finch are nearby coffee shops where customers might grab a drink before or after visiting Chipotle.
Are there any nearby business offices or services near Chipotle Mexican Grill LODO?
Yes, nearby businesses include St Charles Capital (business consulting), Ambassador Passport And Visa Services, Inc., and corporate offices like Moye White and Accenture.