Chipotle LODO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported consistently small portion sizes, leading to dissatisfaction with value for money.
Service Quality
Service experiences varied widely, with some praising friendly staff while others reported rude behavior and a lack of attentiveness.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or poorly prepared items, alongside some positive remarks about freshness.
Cleanliness and Environment
Several reviews mentioned cleanliness issues within the restaurant, impacting the overall dining experience.
Order Accuracy
There were numerous complaints about incorrect orders and a lack of attention to special requests, particularly for online and mobile orders.
AA
arash
2 days ago
5.0
These days, this is my to to spot. They are generous with their portions and the one time the new employee was about to be stingy with the meat, the kind manager stepped in and corrected him before I even had a chance to notice. Much love for this location!
IM
Its Me
3 days ago
1.0
There is nothing more frustrating than to call a restaurant and not be able to get through to a human because of an automated phone system.
Additionally, the frustrations build quickly when the phone system bot does’t understand or process what you are saying! At what point does the phone system transfer you to a human after repeated failed attempts.
Oh but hang up and call back and the bot recognizes that you’re calling back and says “Thanks for calling us back”…. I guess the times we live in… smh. Disappointed!
RC
Richard Charles
6 days ago
1.0
I just went there and put my order and they my order and they didn't have change for a twenty. I'm going lodo next time.
MM
Madalyn
Dec 24, 2025
2.0
Servers rush customers and don't speak English well. Asked about price & quantity of double protein and the server just heaped it on without giving a straight answer. They moved the bowl down the line as fast as possible and repeatedly tried to move me on to the next section eventhough I was the only one in the store. Finally got an answer to my question from the cashier at the end who did speak English well. Would not reccomend this location unless you're in a time crunch
JC
jeremy C
Dec 12, 2025
1.0
lmao how did I come here twice and each time you guys barley filled the bowl with food. Very disappointed with the portions
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill LODO offer?
Chipotle LODO serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill LODO located?
It is located at 1480 16th St, Denver, CO 80202, next to Starbucks on 16th Street.
What are the opening hours of Chipotle Mexican Grill LODO?
Open Monday to Friday from 10:45 AM to 9:00 PM, and Saturday and Sunday from 10:45 AM to 7:00 PM.
Does Chipotle Mexican Grill LODO offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill LODO?
You can order online through their website https://order.chipotle.com/ or via the Chipotle mobile app.
Does Chipotle Mexican Grill LODO have a rewards program?
Yes, signing up for Chipotle Rewards lets you earn free food and access exclusive offers.
Can I contact Chipotle Mexican Grill LODO via email or phone?
Yes, you can email them at co.0073.lodo@chipotle.com or call +1 720-904-2052.
What nearby dining options are available around Chipotle Mexican Grill LODO?
Nearby you can find various restaurants such as Rush Bowls (health food), Little Finch (American and coffee shop), CAVA (Mediterranean), Noodles and Company, and Mono Mono Korean Fried Chicken.
Which nearby coffee shops are close to Chipotle Mexican Grill LODO?
Starbucks and Little Finch are nearby coffee shops where customers might grab a drink before or after visiting Chipotle.
Are there any nearby business offices or services near Chipotle Mexican Grill LODO?
Yes, nearby businesses include St Charles Capital (business consulting), Ambassador Passport And Visa Services, Inc., and corporate offices like Moye White and Accenture.