Chipotle Mexican Grill

3.9
783 reviews
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About

Mexican Restaurant
Chipotle LODO is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1480 16th St, Denver, CO
80202, United States

Hours

Reviews

3.9
783 reviews
5 stars
417
4 stars
157
3 stars
61
2 stars
37
1 star
111

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about small portion sizes, particularly for mobile orders, leading to dissatisfaction.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and inattentiveness.

Food Freshness

Several reviews mentioned issues with food freshness, including cold meals and poorly cooked ingredients.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and lack of attention to special requests, particularly for dietary restrictions.
  • JZ
    Jintang Zeng
    Nov 17, 2025
    1.0
    Please be patient with your customers, even if they look like foreigners.
  • MA
    Mohamed A
    Nov 6, 2025
    1.0
    They were out of few things one of them was white rice so I got brown rice it was uncooked and everything else didn’t taste good, I couldn’t eat it I threw it away total loss.
  • AG
    Alberto Gonzalez
    Nov 1, 2025
    1.0
    Terrible!!! Very small portions and they had no lettuce and no fajita peppers. This is by far the worst chipotle I have been to. I would avoid this location !!! very rude customer service as well. I would give this place zero stars if I could. Do better
  • ED
    Eliza Dexter
    Oct 6, 2025
    5.0
    Whoever cooked the chicken on 10/6/25 around 4pm deserves a raise.
  • MP
    Michelle Peoples
    Sep 29, 2025
    5.0
    Fire chipotle. Everything as ordered. So much food for the price. Not sure why people complaining about that.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill LODO offer?

Chipotle LODO serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill LODO located?

It is located at 1480 16th St, Denver, CO 80202, next to Starbucks on 16th Street.