Chipotle Colorado is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted unacceptable customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked rice, stale chips, and skimpy portions.
Staff Attitude
Several reviews mentioned staff members displaying negative attitudes, particularly during busy hours, leading to a poor customer experience.
Management Issues
Customers expressed concerns about poor management practices, including inadequate staffing and lack of training for new employees.
Cleanliness
Multiple reviews pointed out cleanliness issues, particularly in the bathrooms and food preparation areas.
EE
Eric
Dec 22, 2025
1.0
Unacceptable customer service.
I attempted to order a kids quesadilla. Staff said they had no kids-size tortillas and refused to make it, even with a regular tortilla. When I asked for a manager, I was given the cashier instead.
The cashier agreed to charge the kids price since kids tortillas were unavailable. During preparation, I politely asked for less cheese, which was adjusted. The employee then folded the quesadilla without offering protein, so I had to stop her to ask for it.
At that point, the manager accused me of being rude and kicked me out of the store. I remained calm the entire time. Even the customer behind me was appalled by how I was treated.
Shortages happen. Poor management and disrespectful behavior toward paying customers should not.
MY
Mohammed J. York
Dec 10, 2025
2.0
On Monday the 8th between 4:40pm-4:50pm, I had my first bad experience at Chipotle ever. My girlfriend and I could only see one employee working with red hair. She was quick, kind, and efficient at preparing our food. However, the lady ringing us up was down right rude! She first said our order was roughly 40+ plus dollars… when asked “Hmm that doesn’t sound right,” she replied, “you both got double meat,” I kindly responded saying, “No ma’am only one of us got double meat,” and the nice lady with the red hair confirmed what she wrote on the bowls. The lady at register did not give us a receipt to check if she made the error, and did not even hand over the bag of food… we paused waiting for her to hand to us for about 30 seconds. The I grabbed the bag, and exited the store. She could’ve at least gestured for us to grab it. I was deeply offended. I understand they were short staffed, however this was unacceptable! Kiddos to the lady with red hair for doing a great job, but whoever was working register was terrible for no reason.
LL
Liz Hernández Leal
Dec 9, 2025
1.0
not relating to the food but they “hired” me and never even reached out so i can start working. reached out literally multiple times and was ignored each time. super unprofessional
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Denver offer?
Chipotle offers customizable Mexican-style fast-casual food such as burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Denver?
It's located at 745 Colorado Blvd, Denver, CO 80206, next to Cheba Hut and across the street from Trader Joe's.
What are the hours of operation for Chipotle Mexican Grill on Colorado Blvd?
Chipotle is open daily from 10:45 AM to 10:00 PM, Monday through Sunday.
Does Chipotle Mexican Grill offer pickup or delivery services?
Yes, they offer in-store pickup and delivery services.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
How can I contact Chipotle Mexican Grill on Colorado Blvd by phone or email?
You can call them at +1 303-333-2121 or email at co.0002.colorado@chipotle.com.
Does this Chipotle location accept credit cards and offer catering?
Yes, they accept credit cards and also provide catering services.
Which nearby places can I visit for dessert or snacks after Chipotle?
You might visit Menchie's Frozen Yogurt or The Spicy Pickle sandwich shop, both nearby for dessert or snacks.
What nearby grocery or convenience stores are close to this Chipotle?
Trader Joe's and Sinclair Gas Station are nearby for grocery and convenience shopping.
Are there nearby banks or ATMs if I need cash when visiting Chipotle?
Yes, there are multiple bank options including U.S. Bank, Bank of America ATM, and US Bank ATMs close to Chipotle on Colorado Blvd.