Chipotle Mexican Grill

3.8
847 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle 45th & Peoria is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4490 Peoria St, Denver, CO
80239, United States

Hours

Reviews

3.8
847 reviews
5 stars
418
4 stars
150
3 stars
85
2 stars
50
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of acknowledgment, and issues with order accuracy.

Food Quality

Customers frequently complained about small portion sizes, missing ingredients, and overall food quality, with some noting that the food was bland or not fresh.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and food preparation areas, contributing to a negative dining experience.

Order Issues

Many customers reported problems with their orders, including missing items, incorrect charges, and long wait times for food.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with some customers feeling unwelcome or disrespected during their visits.
  • LL
    Lafawnduhh Latrice
    Nov 4, 2025
    5.0
    Great people. Great service.
  • AP
    Andrew Pulsipher
    Oct 26, 2025
    1.0
    This is like the worst chipotle you can go to... I wanted carne asada they were out and had no explanation. No like hey we'll give you a free drink or something but instead they just looked at me blank like sorry you can't have what you want to order. So I got regular steak. Super disappointed. It's the only reason why I came there. It's this is my neighborhood Chipotle and it always seems very disorganized. Very frustrating to say the least
  • JL
    Jimara Lindsey
    Oct 16, 2025
    3.0
    This was my second visit at this location and I'll go back to Tower. Somehow my rewards wasn't scanned during the first visit and I had to request customer service add points from my reciept. I had to wait 5 min for the new asada which was fine. The manager ending up throwing out my rice and beans the woman started for my bowl, because duh it's just sitting exposed. I added my free drink to checkout and scanned. She was having issues at the register and I wanted to view my receipt to determine why it was higher than normal. So apparently there is a sperate QR code for the drink then you do the reward. I mentioned prior to checkout I have a free drink. She tells me that she's not supposed to inform a customer how to do it and something else smart. How is that helpful? I don't work here. Other locations and even Qdoba will say hey it's a seperate barcode scan and they tell you if it did not take your scan. I prefer to build up points to do my freebie meal later but this was an app incentive. I typically don't buy a drink and could've gave my reward to another customer who paid $3.00 for a tea bag. I got their watermelon lemonade with no ice and it was gross. I was already home when I tried the lemonade that had been sitting all day with no flavor. I see that I'm missing rewards again. The locations will inform if it did not take a scan, she doesn't need to be on the register. Although, I scanned my rewards it didn't take so here I am again re-submitting my receipt in the app.
  • DD
    D
    Sep 9, 2025
    2.0
    Too loud, too busy, too expensive, and not very tasty or variety.
  • AA
    Azzy
    Aug 21, 2025
    1.0
    I live nearby so it’s always easier to come to this one instead of the Northfield one, service is one of the worst I’ve encountered, they add little to no meat to everything and if you ask for more you will be made to pay extra.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 45th & Peoria serve?

Chipotle is a fast-casual restaurant offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 4490 Peoria St, Denver?

The restaurant is open daily from 10:45 AM to 11:00 PM.