Chipotle Stapleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, poorly prepared, or lacking in ingredients.
Cleanliness
The restaurant was often described as dirty, with overflowing trash cans and unclean dining areas, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and inconsistent portion sizes, causing frustration among customers.
Management Issues
Several customers expressed dissatisfaction with management, citing poor handling of staff and customer complaints, contributing to a negative atmosphere.
JG
Jamy “Just me” Garcia
Nov 17, 2025
5.0
Nice employees
RK
Ryan Krysl
Nov 13, 2025
1.0
They are terrible at online orders. They never use the pickup shelf, the orders are never ready in time, the app will say it is ready and waiting and then you arrive and stand there for 10-15 minutes. The staff is rude and unpleasant if you ask for it.
ZN
Zachery Nyman
Nov 11, 2025
1.0
I went in for my veteran’s day deal, and the young woman behind the counter said my driver’s license with my veteran tag and the navy logo wasn’t good enough, so I had to pull out my veteran healthcare card. As I was finishing up at the counter, she turns to her friend and says in Spanish “tu serio?” as if I can’t understand Spanish. They also messed up my order because they couldn’t understand me in the burrito assembly line.
LR
Lauryn Ratashak
Nov 5, 2025
4.0
Just went to this location to pickup a mobile order that said it was “ready for pickup”. I went up and told two ladies (who were rude and gave off a cliquey vibe) my name for the order — and they said it wasn’t ready. 10 minutes later I go up and ask again if it was ready, and they proceed to give me a bag that was sitting there since I walked in.
Totally get that mistakes happen but they never even checked the bags that were ready for pickup the first time I asked and when I called out that my order was the bag sitting there for 10+ minutes, they started giggling😭 very odd interaction and very poor service overall.
Food almost always 10/10 though
TM
Timothy Moore
Oct 18, 2025
5.0
Fast crew. Didn't even need to ask for bathroom code because when I approached the door, the lady multitasking with a customer told it to me. Thanks for the good service.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Stapleton offer?
Chipotle Stapleton features a customizable menu including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Stapleton?
Chipotle Stapleton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Stapleton support online ordering and delivery?
Yes, Chipotle offers in-store pickup and delivery services, and you can order online via their official website or app.
Where is Chipotle Mexican Grill located in Stapleton?
It is located at 7400 E 29th Ave in Denver, Colorado, inside Stapleton Town Center across from Noodles & Company and Cold Stone Creamery.
Are there any family-friendly or health-focused places near Chipotle in Stapleton?
Yes, near Chipotle you can find Stapleton Women’s Health and Optimal Women’s Health: Valerie Ginsburg, MD, as well as wellness centers like Stretch Zone.
What nearby dining options are available around Chipotle in Stapleton Town Center?
Besides Chipotle, nearby dining includes Little India Restaurant & Bar, Anthony’s Pizza & Pasta, Noodles & Company, and Cold Stone Creamery for dessert.
Can I find grocery or beverage supplies near Chipotle Stapleton?
Yes, The Grape Leaf is a nearby beverage store where you can find various drinks and supplies.
Is Chipotle Stapleton LGBT+ friendly?
Yes, Chipotle Stapleton welcomes LGBTQ customers and provides an inclusive environment.
How can I contact Chipotle Mexican Grill Stapleton by phone or email?
You can reach Chipotle Stapleton at +1 303-316-0469 or email them at co.0255.stapleton@chipotle.com.
Does Chipotle Stapleton participate in any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.