Chipotle Stapleton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and slow service.
Cleanliness
Many customers reported unsanitary conditions in the dining area and food preparation areas.
Food Quality
While some customers praised the freshness and taste of the food, others experienced issues with portion sizes and food safety.
Order Fulfillment
Frequent complaints about online orders being unprepared or incorrect, leading to long wait times.
Staffing Issues
Several reviews mentioned being short-staffed, contributing to slow service and poor customer experiences.
HA
Halsho Ahmed
3 days ago
5.0
The food was delicious and fresh. 😋
The employees were nice and friendly.
And clean restroom too. 👌
I will definitely come back next time.
AT
Anthony Tucci
Dec 28, 2025
1.0
6:30pm dinner rush and there is only one person on the line. The other employee is literally leaning against the drink cooler with his arms crossed, occasionally ringing up customers. There is no sense of urgency and no manager in sight. The dining room is filthy. My food is barely warm. And I am once again reminded why I rarely visit Chipotle anymore.
MM
Madisyn Sellers (Maddy)
Dec 19, 2025
1.0
Act like they can’t help you by simply handing you your pick up order in between checking out customers. Super bad customer service
VS
Victoria Starks
Dec 3, 2025
1.0
These people need to learn how to speak English to communicate with United States citizens. They are very rude. No one‘s wearing a name tag so if you have to make a complaint, you don’t even know their name when you ask for their name they won’t give you their name and this place need to be cleaned up. It’s a mess. However, the food was great and tasted really fresh but the Customer Service here sucks and the lobby is disgusting.
HF
Haley Freedman
Dec 3, 2025
1.0
This Chipotle used to be great, but now it’s awful! Service is extremely slow and the food bar is usually messy and there’s only ever just one person making the food. Went in today for a mobile order and it took 30 minutes for them to get it to me, wasting my lunch time. One guy was helping the guests in line and the girl at the cash register was just standing there not helping. Really disappointing experience.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Stapleton offer?
Chipotle Stapleton features a customizable menu including burritos, bowls, quesadillas, tacos, and salads, made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Stapleton?
Chipotle Stapleton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle in Stapleton support online ordering and delivery?
Yes, Chipotle offers in-store pickup and delivery services, and you can order online via their official website or app.
Where is Chipotle Mexican Grill located in Stapleton?
It is located at 7400 E 29th Ave in Denver, Colorado, inside Stapleton Town Center across from Noodles & Company and Cold Stone Creamery.
Are there any family-friendly or health-focused places near Chipotle in Stapleton?
Yes, near Chipotle you can find Stapleton Women’s Health and Optimal Women’s Health: Valerie Ginsburg, MD, as well as wellness centers like Stretch Zone.
What nearby dining options are available around Chipotle in Stapleton Town Center?
Besides Chipotle, nearby dining includes Little India Restaurant & Bar, Anthony’s Pizza & Pasta, Noodles & Company, and Cold Stone Creamery for dessert.
Can I find grocery or beverage supplies near Chipotle Stapleton?
Yes, The Grape Leaf is a nearby beverage store where you can find various drinks and supplies.
Is Chipotle Stapleton LGBT+ friendly?
Yes, Chipotle Stapleton welcomes LGBTQ customers and provides an inclusive environment.
How can I contact Chipotle Mexican Grill Stapleton by phone or email?
You can reach Chipotle Stapleton at +1 303-316-0469 or email them at co.0255.stapleton@chipotle.com.
Does Chipotle Stapleton participate in any rewards or loyalty programs?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.