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Brand Certified

Chipotle Mexican Grill

3.4
(796 reviews)

About

Mexican Restaurant
Chipotle Bow Mar is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8100 W Crestline Ave, Denver, CO
80123, United States

Hours

Reviews

3.4
796 reviews
5 stars
311
4 stars
142
3 stars
72
2 stars
63
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, including undercooked ingredients, small portions, and food safety concerns.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and inconsistent portion sizes were noted.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and inadequate food safety practices.
  • TM
    Tristan Matthies
    2 days ago
    1.0
    My daughter's kids meal has more meat and beans than my burrito.
  • DG
    DDG Denver Diy Guys
    Feb 16, 2026
    1.0
    Food was as bad as the price. This place has gone to trash and so has the company.
  • ZZ
    Zack Zumalt
    Feb 14, 2026
    1.0
    The front line person waited more than 5 minutes to not greet us and after mishearing something I said to my friend threatened to call security on as and we felt so uncomfortable with the animosity and poor service we left hungry. Please, greet your customers as a bear minimum, and be kind.
  • RO
    Remmi Olle
    Feb 12, 2026
    1.0
    Avoid this location at all costs. Employees are rude. They have to much drama going on behind the counter to care about the customers orders. They gave me a half scoop of steak and when i asked for a full scoop they charged my for a double scoop. They were out of rice, queso, guac, just about everything. Almost returned the food and went to any other chipotle. If i could give this location negative stars I absolutely would.
  • TH
    tuong vi ha
    Jan 20, 2026
    1.0
    We’re not going to this chipotle again. We’ve been going to this location for a long time, and although it was good, today we were dissatisfied with our experience. A teen boy, who was serving our food, started throwing quiet f-bombs. His attitude toward me was not friendly in the slightest. He threw the toppings onto the tortilla angrily and started speaking to his employees AS I was ordering. I understand working isn’t a fun activity to be spending your evening, but you have to control your emotions when it comes to your customers. In addition, we ordered a plain cheese quesadilla, but they gave us extra sides—which they probably charged us with. When we went to pay, the guy had us slide our card in twice, claiming that it didn’t work the first time. Yet, they didn’t give us a receipt even though they normally do. Hm. Quite unprofessional.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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