Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Alameda is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
634 reviews
5 stars
311
4 stars
115
3 stars
50
2 stars
33
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, particularly management, leading to frustration and dissatisfaction.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling they were not receiving value for their money.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold, poorly prepared meals and missing ingredients.
Parking Issues
Customers expressed frustration with the difficult parking situation, which deterred them from visiting the location.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of dirty bathrooms and unkempt dining areas.
CH
Cameron “Cam” Harris
Feb 24, 2026
2.0
The only downside to this Chipotle is that parking in that lot is almost impossible. Being on an intersection of Alameda is going to be difficult for it. But of course it's just Chipotle so it's always good food and good service
GC
G C.
Feb 24, 2026
1.0
I’m extremely disappointed with my experience. I ordered a shredded beef kids meal and found a sharp bone in the meat. This is especially concerning considering it was part of a kids meal — it could have easily caused injury.
When I brought it to the attention of the associate working, she was rude and dismissive, and acted like she didn’t believe me. I called the store and received no help or accountability. There was no apology, no concern for safety, and no effort to make it right. I asked for her name and she said, I don’t disclose that information….
Finding a bone in shredded beef is unacceptable, but the lack of customer service and concern made the situation worse. I hope management takes food safety and customer concerns more seriously moving forward.
SW
Sage Wilcox
Feb 14, 2026
5.0
Adan helped me and my husband today and was so kind and made us AMAZING burritos. He was working all by himself and everything was clean and fresh. He deserves recognition for his hard work!!
JS
Jaime Sandoval
Jan 14, 2026
1.0
Made an online order to pick up at window by 9:4 pm. when I got there the food wasn't ready so I figured they were making my food fresh, I get home 2 min away and my food is cold taste was awful I just threw the food away it made me sick to my stomach.