Chipotle Mexican Grill

3.7
623 reviews
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About

Mexican Restaurant
Chipotle Alameda is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
371 E Alameda Ave, Denver, CO
80209, United States

Hours

Reviews

3.7
623 reviews
5 stars
306
4 stars
115
3 stars
50
2 stars
33
1 star
119

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, often feeling shortchanged on meat and other ingredients.

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff, order mix-ups, and unprofessional behavior from management.

Food Quality

Feedback indicated a decline in food quality, with mentions of cold food, stale chips, and improperly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unkempt dining areas.

Parking Issues

Several reviews mentioned difficulties with parking, citing a cramped lot and limited availability.
  • HT
    Hannah Townsand
    Nov 3, 2025
    1.0
    I typically go to this chipolte for lunch but tonight I decided to go there for dinner. I won’t be returning as I got a build your own kids meal and they gave me not enough meat for one taco let alone the two it comes with. When I said something the man’s response was “you only get two ounces of meat that’s why it’s $5”. Well I’ve been getting this specific meal for years and never has there been so little when it comes to the meat. It’s actually $9 for the kids meal and since I can’t finish a whole burrito that’s typically what I get. I won’t be getting that again as it’s certainly not worth while paying $9 for rice, beans and basically no meat. Very disappointed, I’ve been going to this chipotle location for years and while the lady at the register was sweet and tried to apologize seems unreasonable not to fill up meat that costs cents over losing a customer for poor customer service and stingy business practices.
  • KT
    Kristin Tooker
    Nov 2, 2025
    1.0
    Music was so loud the woman couldn’t hear me speak to understand my order. She also couldn’t fully understand English and trying to understand over the loud music and behind the glass became an ordeal. When I finally just reached over the glass to point at the things I wanted to eat in my bowl, the young woman in the back, I assume to be the manager, just kept yelling at me to keep my hands behind the glass. Yet, the woman taking my order still couldn’t hear me or get it right. They also told me right as I arrived at the counter there was no more white rice for the day. It was 1:00pm lunch rush. And so I had brown, but as I was paying the same woman yelling at me to keep my arm behind the counter appeared with white rice. She offered no customer service at all. No smiles, no apologies, no actually trying to find out the reason I had to keep reaching over the glass to point out which food items to add to my bowl. If she’s the manager, I’d highly rethink that option as an owner. Because she’s terrible to be working in a job that deals with customers. I left with the wrong order, left out food items for my family and a whole lot of frustration.
  • JS
    Joab C S
    Oct 26, 2025
    1.0
    Avoid this location! Paying $13 for a bowl that is not even half full is a joke. And I'm not even talking about meat, it barely had any rice and beans.. I'm not going to this location anymore.
  • AD
    A D
    Oct 18, 2025
    2.0
    Menu prices are not updated. They tell you price to pay and don't give you a receipt???
  • TO
    Toni Ogundare
    Oct 12, 2025
    1.0
    Picked up a to-go order from here, they forgot 3 toppings including the double steak that I had paid an extra $7 for. The food was cold, and the little amount of steak on the bowl was overcooked and dry.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill on Alameda in Denver?

Chipotle Mexican Grill on Alameda is open daily from 10:45 AM to 10:00 PM.

Does the Chipotle location at 371 E Alameda Ave offer online ordering and delivery services?

Yes, Chipotle Alameda offers online ordering through their website and app, as well as in-store pickup and delivery services.