Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.1
632 reviews
5 stars
323
4 stars
152
3 stars
74
2 stars
33
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude or inattentive service.
Food Quality
Inconsistent food quality; several customers received cold or poorly prepared meals, while others enjoyed fresh and tasty options.
Cleanliness
Multiple complaints about cleanliness, including dirty dining areas and unsanitary food preparation practices.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders reported by customers.
Staff Behavior
Some reviews highlighted positive staff interactions, while others noted unprofessional behavior and lack of teamwork.
- JSJohn SerioDec 23, 20254.0Nice place good food
- AJAnastasia JonesNov 25, 20255.0I’d like to give a shout out to Erma. She’s very Personable. She definitely made my experience better. She was very calm and patient, Great suggestive selling. Erma Is a perfect example of why customers come back!
- RHRalph HardyNov 24, 20254.0Good food
- KMKelly McGrathNov 7, 20251.0This place is DISGUSTING. Ordered through the app, came to pick up our order and were told they are out of roast beef, half the order were beef and cheddars. My husband told her to just cancel it (not knowing I had already paid through the app) so I had to go in, the girl is visibly agitated and doesn’t even acknowledge I’m standing there, kicks an oil bottle across the kitchen floor and then kicks a plastic lid across the floor as well, finally a guy comes out from the back and asks if I’ve been helped, I said no and explained to him that my order was placed through the app and if they don’t have beef they can just do ham and Swiss, he said no problem. The girl tells him “well she can wait and be last now, they said they wanted to cancel.” So I said is that why she is kicking things across the floor at me? He says “i don’t know she’s just in a bad mood.” I asked how it works to just cancel the order and get my money back. She tells me that they can’t cancel anything it has to be through the app. So I leave without our order not only because of this but because of how DISGUSTING the restaurant was. And let me tell you, I’ve worked fast food in the past and I have never in my life seen employees just throw the trash on the floor instead of a TRASH CAN. And she is preparing food in filthy street clothes and her hair hanging over people’s food. 🤢 thankfully we dodged a bullet and I just want my money back. We ended up having to go spend DOUBLE the money to get dinner elsewhere.
- TATJ AuldsOct 29, 20251.0Front counter is towards the back of the store. Which throws you off at first. Then 3 of us stood in line for 20 min. With a worker with 6-8 ft of us. He never said a single word to us. Just kept making orders for the drive thru. The inside cashier finally came out of the bathroom. Never even apologized for the wait and acted like taking 3 orders in a row was a huge inconvience. Food was all room temperature