Saltgrass Steak House

Reviews

• SB

  Sara B

  Nov 5, 2025
  2.0
  We had a party of 8. We waited 3 hours for our food. We watched a group of 10 people sit behind us and get their food first. Everyone else got their food before we did. We had a bunch of amazing appetizers. The waitress was great at keeping our drinks filled and was very kind. When the food finally came out the steaks and sides were cold. I had a baked potato that was hard halfway through. It was still crunchy. The country fried steak was gooey. We stayed only a little while after getting our food. Half of us got up and went to the car. When the waitress finally came to give us our bill I asked her if there was something wrong and if anything happened with our order? She very high pitched said no no no why do you ask? I didnt get a chance to answer when my 6 year old daughter stood up and said she didnt feel good after eating. She threw up in a bag while we stood there and shielded her from the other guests. The guys that paid the bill continued the conversation and the manager was brought to the table. He took a couple things off the bill.
• JH

  Jason Hough

  Nov 4, 2025
  3.0
  Menu is a little different from other Saltgrass locations I've been to. Service was pretty slow being a Monday morning and only 4 tables. Honestly there are much better places to eat in CC.
• RP

  Randy Pestel

  Oct 29, 2025
  5.0
  Ribeye steak was very good and the service was spot on.
• NR

  Neal Rabin

  Oct 16, 2025
  1.0
  The sign said, "Please wait here to be seated." We would still be waiting, but after nobody noticing we were there for ten minutes, we left.
• MB

  Michelle Broussard

  Oct 4, 2025
  3.0
  I really wanted to give this store my usual 4 or 5 stars but unfortunately it wasn’t even close. The restaurant wasn’t even half full & a lot of staff could be seen on the floor yet there was several parties that needed to be seated. We were 3rd in line & waited a solid 5 minutes before someone show up to start seating us. Our server appeared relatively quickly & took our drink order. This is where the whole lunch went downhill. A new server brought our drinks & proceed to turn 2 of the 3 all over the table, my phone, my purse & my lap. She was very apologetic & started cleaning up. The main/training server moved us to another table, promised a rag so I could clean up my phone, purse & pants along with fresh drinks. 10 minutes later the drinks showed up but no rag to clean up my purse. By that time I had used my napkin for clean up. I requested a fresh napkin which never appeared. After we placed our food order it took a bit for our salads to show up but the main course was served at least 30 minutes after ordering and to top it off, it was just luke warm. Anxious to return to the casino for a bit before to returning to Colorado Springs, we requested our bills from the main server. She stood at the kiosk/register for 10 minutes trying to take care of our meals & they were simple and straightforward! And the icing on the cake was not even a mention of any type of compensation for the drinks spilled on me, my phone & my purse. I probably wouldn’t have accepted it, but an offer would’ve been nice. All in all, I think a 3 star is pretty generous. What should have been a 45 minute to 1 hour meal ended up being 1.5 hours. I hope that this was a bad day & not indicative of the level of service & food at this particular store.

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