Saltgrass Steak House

Reviews

• AP

  Adam Parker

  Jan 2, 2026
  1.0
  This Saltgrass in Cripple Creek was a terrible experience right from the start. We walked in and the place was empty at 2pm. The waitress yelled across the restaurant that she would be with us in a few minutes.....about 15 minutes later we were finally seated. Our drinks came right away and we ordered. However no bread was offered while we waited. About 20 minutes later our appetizer and food arrived at the same time. Let me start by saying the chicken fried chicken was soooo small and soooo dry. A tv dinner chicken fried chicken would have been better. Needless to say we didn't eat the hockey pucks. My son's hamburger bun was so burnt he had to eat his burger without the bun, but he said the fries were great with ketchup. Then again with the brisket burger....the bun was hard as a rock because it was burnt and the "brisket" if that is what it was, was soooo dry. Super terrible experience. I understand getting good help/chefs/cooks to work up in remote areas can be difficult.....but whoever is in the kitchen that day really really needs replaced.
• EM

  Ej Munoz

  Dec 29, 2025
  2.0
  Sad, waited for 45 minutes to even get started, then another 50 minutes for the food. Hardly anyone there.
• IT

  Ines Vargas Tena

  Dec 26, 2025
  2.0
  Went to have dinner with my wife and parents. The restaurant was only about half full when we arrived, but we waited over 30 minutes without any service before having to ask someone to send a waiter to our table. Our drink order wasn’t taken until an hour after we sat down, and we were told no one had informed the staff about our table until we asked. My parents ordered coffee and were served cold coffee, then told it was the last of the coffee they had. To make matters worse, my mom found a hair in her chicken wings and couldn’t eat them. While those wings were removed from the bill, the overall experience was very disappointing due to the lack of service and attention. We have eaten at other Salt Grass locations and had great experiences.
• JG

  Joe Green

  Dec 23, 2025
  1.0
  Service is terrible for second time. Ordered for kid and they never said the item wasn't available till they brought everyone's food out. Sorry kiddo we don't care. Old fryer oil so anything fried taste like fish and outside is burnt. Chicken sandwich has one tender of meat so it is pretty much just a bun sandwich for the most part. At $20 plus a head this place is ridiculous. Not to mention a 2.6 hour lunch being as though food didn't come out for hour and a half and 45 minutes for dessert. Waitress managed to come by 3 times. Stay away from this one!
• MM

  Mic Merritt

  Dec 14, 2025
  1.0
  Don't waste your time or money on this place. This was our worst restaurant experience of the year. It started with our waiter not noting or order correctly. We received incorrect and undercooked food. James, our waiter, offered to have it remade. But the second attempt resulted in overcooked, dry, and burnt food. James apologized and said he'd talk with the manager. He then offered us a free dessert, which neither of us wanted and put a military discount on our check, which since I am military, was a discount I've already earned, not an apology for terrible food. To top it off, James assured us he had spoken to his manger - but the manager knew nothing of the situation until I talked to them as we were leaving. So, don't expect good food or good service or anything that measures up to the Saltgrass name. There are far better choices in Cripple Creek than this.

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