McDonald's

3.4
774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1080 West Victory Way, Craig, CO
81625, United States

Hours

Reviews

3.4
774 reviews
5 stars
261
4 stars
138
3 stars
143
2 stars
75
1 star
157

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Service Speed

Many reviews highlighted slow service, particularly during busy times, with long wait times reported in both drive-thru and dining areas.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Staff Attitude

Feedback varied on staff friendliness, with some praising individual employees while others criticized rudeness and lack of professionalism.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others complained about cold or poorly prepared food.
  • SR
    Shawna Reglin
    Nov 11, 2025
    5.0
    Of course! Here’s the corrected and refined version with Dawn’s name: ⸻ Review for DAWN: This review is specifically for Dawn, the employee who’s always at the cash register. Every time I come in, she’s smiling, friendly, and genuinely asks how my day is going. You just don’t find that kind of customer service much anymore! Way to go, Dawn, you’re truly an asset and a bright spot in every visit.
  • TR
    Trevor & Chynna Romney
    Sep 24, 2025
    1.0
    They’re consistently getting our orders wrong, forgetting to give us our ordered items and sauces. I have never had a dining experience here that has gone smoothly. We often go here since there aren’t many options in our small town… is it too much to ask for decent service?? Train your employees better!!
  • KB
    Kyle Bechhold
    Sep 22, 2025
    1.0
    Friday went in there sat in the drive through for 15 minutes at the speaker because I couldn’t back up and leave while cars are going through the other lane. Then today I ordered 2 sausage, egg and cheese McMuffins and got 2 English muffins 1 with just cheese on it and the 2nd 1 had a sausage patty on it. This place has went to hell since Chris sold it.
  • TG
    Tyson Hicks - Garlington
    Sep 17, 2025
    5.0
    5 star review for Kenny! I appreciate the energy, going above and beyond!
  • CR
    Carol Reviews
    Sep 17, 2025
    1.0
    Don’t ever leave drive through without checking your own order because it’s obvious this staff doesn’t care or possibly know how to read. Every order is wrong every order is gross this town needs a better option. This staff is probably the most incompetent, lazy and rude McDonald’s staff I’ve ever had to deal with. Save your money go somewhere else, not in Craig.

Frequently Asked Questions About McDonald's

What are the daily operating hours of McDonald's at 1080 West Victory Way, Craig, CO?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery every day from 5:00 AM to 11:00 PM through their online ordering platform.