Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, including cold chili, soggy fries, and raw chicken.
Service Speed
Numerous reviews highlighted slow service, with long wait times for food orders, both in-store and at the drive-thru.
Customer Service
Mixed feedback on customer service; some praised friendly staff while others reported rude or inattentive employees.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and messy dining areas.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and issues with order fulfillment.
SR
Shane Ramos
Nov 12, 2025
2.0
You'll always get cold fries and rock hard bacon. This is the worst Wendy's I've ever been to. God forbid they put some napkins in the bag. Don't eat here.
SL
Shay Lowe
Nov 2, 2025
5.0
Friendly staff and fast service
GN
gary nez
Oct 22, 2025
5.0
👍👍
NM
Nicole Miller
Oct 20, 2025
2.0
Ordered a medium chili and baked sour cream and chive potato at the drive thru in the evening it was not busy. Pulled up to the window to pay. Left and looked in the bag and realized they didn't place my order for the baked potato. I opened up my chili bowl and it was cold! So we pulled back up to the drive thru window let them know they forgot the baked potato and the chili was cold. The cashier said "oh the reason why it's cold is because it's the last of it." Never in my life was I ever served cold food like this. This is not okay. I no longer wanted the chili and they just gave me a coupon for any size chili for a later time. I just want to say that they need to do better. And as a restaurant you should never serve your customers any thing cold that's not supposed to be. That's all.
AT
Alessio Teribia
Oct 3, 2025
5.0
Ordine a domicilio arrivato puntuale e completo, con il cibo ancora caldo. Hamburger buoni e porzioni generose, classico fast food americano affidabile
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cortez, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cortez, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (970) 564-9241.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cortez Wendy’s serve breakfast?
Yes, this Wendy’s location in Cortez, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's in Cortez, CO?
The drive-through is open daily from 7:00 AM to 11:00 PM.
Is the Wendy's in Cortez currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's in Cortez offers delivery where available and takeout options.
How can I place an order for Wendy's in Cortez?
You can order through the Wendy's mobile app or online at order.wendys.com.
Are breakfast meals available at this Wendy's location?
Yes, breakfast is served. Choose from combos, sandwiches, coffee, and sides via the app or online ordering.
What payment methods are accepted at Wendy's in Cortez?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Cortez for questions or feedback?
You can call (970) 564-9241 or reach Customer Care via their Contact page or Live Chat.
Are there any automotive services near Wendy's in Cortez?
Yes, America's Auto & Tire and Midas Cortez offer tire and auto repair services nearby, convenient if you need car assistance before or after dining.
What nearby spots can I visit for a coffee before or after Wendy's?
You can visit Spruce Tree Coffehouse or Loop's Coffee House & Bistro for quality coffee and refreshments close to Wendy's.
Are there any wellness or beauty services near Wendy's in Cortez?
Yes, Casey Kennedy Massage Therapy, Nail By Susan, Lacquered Up Nail Bar, Studio 305, and Mountain Hair Co are nearby options for massage and beauty treatments.