Wendy's

3.6
907 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
221 E.Main Street, Cortez, CO
81321, United States

Hours

Reviews

3.6
907 reviews
5 stars
319
4 stars
236
3 stars
171
2 stars
70
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, including cold chili, soggy fries, and raw chicken.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food orders, both in-store and at the drive-thru.

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rude or inattentive employees.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and messy dining areas.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with order fulfillment.
  • SR
    Shane Ramos
    Nov 12, 2025
    2.0
    You'll always get cold fries and rock hard bacon. This is the worst Wendy's I've ever been to. God forbid they put some napkins in the bag. Don't eat here.
  • SL
    Shay Lowe
    Nov 2, 2025
    5.0
    Friendly staff and fast service
  • GN
    gary nez
    Oct 22, 2025
    5.0
    👍👍
  • NM
    Nicole Miller
    Oct 20, 2025
    2.0
    Ordered a medium chili and baked sour cream and chive potato at the drive thru in the evening it was not busy. Pulled up to the window to pay. Left and looked in the bag and realized they didn't place my order for the baked potato. I opened up my chili bowl and it was cold! So we pulled back up to the drive thru window let them know they forgot the baked potato and the chili was cold. The cashier said "oh the reason why it's cold is because it's the last of it." Never in my life was I ever served cold food like this. This is not okay. I no longer wanted the chili and they just gave me a coupon for any size chili for a later time. I just want to say that they need to do better. And as a restaurant you should never serve your customers any thing cold that's not supposed to be. That's all.
  • AT
    Alessio Teribia
    Oct 3, 2025
    5.0
    Ordine a domicilio arrivato puntuale e completo, con il cibo ancora caldo. Hamburger buoni e porzioni generose, classico fast food americano affidabile

Frequently Asked Questions About Wendy's

Is Cortez Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.