Subway

Reviews

• DR

  Dorlinda Rafael

  Nov 14, 2025
  5.0
  Awesome 👌🏻
• CX

  chen xian

  Aug 21, 2025
  1.0
  Very poor service attitude
• JS

  John Smothers

  Jul 28, 2025
  1.0
  Not a good sandwich
• BR

  Bob Reed

  Jun 17, 2025
  4.0
  Purchased a foot long Italian sandwich this morning at this Subway. The lady working there was very nice. She greeted me as soon as i walked in the restaurant. I told her what I wanted and she went out of her way to make sure it was exactly like I wanted. The bottom line is the sandwich was great and service was awsome.
• JA

  Joey Arellano

  May 26, 2025
  1.0
  My typical practice is to reserve negative feedback for truly egregious situations, and regrettably, my cumulative experiences with this specific location over the past three years necessitate this review. What makes these issues particularly frustrating is the persistent pattern of operational shortcomings and disappointing customer service that seems to worsen with each visit. My initial significant issue occurred during an online order placed after finishing work at the Piñon project. With five children in tow, I chose online ordering specifically for the convenience of a quick pickup, aiming for a seamless transition to family time at home. Upon parking directly across from the entrance, I had a clear vantage point into the establishment. Despite the online app indicating my order should have been ready, I observed employees exhibiting a striking lack of focus and seeming to 'goof off' rather than preparing orders. Disturbingly, two walk-in customers placed and received their orders while mine remained unstarted. The online app's estimated wait time had long expired, and it ultimately took over 55 minutes for my order to be completed. When I finally contacted them, their excuse of being "really busy" was demonstrably false; I had witnessed their inactivity for the entire duration. Compounding this disrespect, no apology was offered for the significant delay or the apparent disregard for my online order. Although my sandwiches were eventually prepared, I was forced to enter the store and supervise their preparation, feeling profoundly frustrated by the entire, unnecessarily protracted process. This recurring pattern of issues continued to manifest. Most recently, just two weeks ago, I reluctantly found myself at this location again. My friend drove us there, unaware of my prior disappointments (I had intended to visit a different branch, such as the one at Loves or Walmart). Despite my ingrained reservations and the knowledge that this was yet another chance, the visit further solidified my concerns. The experience was characterized by severe limitations: they were significantly understocked on numerous key ingredients, including jalapenos, and what little avocado was available was barely a serving, yet we were still inexplicably charged a premium for it. The staff's demeanor appeared consistently disengaged and lackadaisical, betraying any sense of urgency or care. The culmination of this frustrating experience was their inability to take my $50 bill, despite my meal exceeding that amount. Upon inquiry about a marker to verify the bill, they stated their 'bosses took them,' referencing past scams at this or another branch. Naturally, with my recent leg surgery, I was unable to hobble across the street to get change from another establishment like Taco Bell, forcing my friend to drive elsewhere just to break the $50 bill – an utterly unnecessary inconvenience when all I desired was a simple, enjoyable meal with my friend. In sum, this location consistently delivers a subpar and often exasperating experience. The noticeable decline in service standards, product availability, and staff professionalism is stark. My repeated, frustrating encounters have led me to conclude that this establishment has unfortunately gone downhill significantly, and I regrettably can no longer recommend it.

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