Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Cortez, CO. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 436 S. Broadway for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
987 reviews
5 stars
379
4 stars
273
3 stars
171
2 stars
50
1 star
114
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.
Food Quality
While some customers enjoyed the food, many complained about it being cold, poorly prepared, or not matching their orders.
Staffing Problems
Several reviews mentioned that the location was understaffed, contributing to long wait times and service delays.
Positive Experiences
Despite the issues, some customers praised the food quality and friendly service at certain locations.
- ZAZen Anyer (arianmonstr24)Dec 26, 20251.0Wow, I ordered a breakfast burrito... came with only 4 tots inside tue burrito. I hopebthey dont run out of tots.
- RKRacquel KnisleyNov 13, 20251.0i ordered the service was rushed and rude i also got food poisoning from this place i would not recommend. ridiculous. do better.
- DADrop AvatarNov 13, 20251.0this place sucks we ordered and got nothing what we ordered. i didn’t know large was small they rush and still suck at there job fix it.
- SHsharmi hillOct 23, 20251.0I am disappointed with the level of customer service I experienced at this Sonic. The manager who took my order was curt and rushed me at the drive-up window, and while I waited for my food both the manager and another employee stared and laughed — behavior I consider unprofessional. As a restaurant manager myself, I would not tolerate this conduct and will not be returning or recommending this location. I urge corporate and local management to address staff training and service standards promptly. #CustomerService #Sonic #PoorService
- ESEvening StarrSep 5, 20252.0Our service was rushed. We barely had time to order before she was already taking someone else's order. It took 25 minutes to get our food and it was lukewarm. The delivery lady even forgot to give my husband his food. She was looking all for who's it was. Very disappointed.