Mixed reviews on food quality, with some praising the ice cream and chicken strips, while others reported issues with incorrect orders and unsanitary conditions.
Service Issues
Numerous complaints about slow service, rude staff, and incorrect orders, leading to a frustrating customer experience.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and food preparation, with dirty tables and unsanitary practices observed.
Positive Staff Interactions
Some customers noted friendly and helpful staff, particularly in resolving issues with orders.
PR
Payton Raban
Dec 22, 2025
5.0
Ice cream that would make any mcdonalds cry
DG
Dr. Gottlieb
Oct 8, 2025
5.0
It's a Dairy Queen. Nothing more, nothing less. Great ice cream.
JM
Jackie Mackenzie
Sep 17, 2025
5.0
Great malt shakes!
DL
Dan L
Aug 31, 2025
5.0
Dairy Queen brought back childhood memories from Oklahoma while we were in Colorado for vacation! Great food! Friendly service!... but the air conditioning wasn't working during our visit. The HEATH® Caramel Brownie Cupfection was soo good!
WL
What's Happening With Lisa
Aug 28, 2025
5.0
Its a great place to grab a 7 dollar box. My favorite is the 3 chicken strips!! The gravy is always perfect. Makes me feel like im home. The crew there are ways nice and informative. Thank you
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the main food specialties at Dairy Queen Grill & Chill in Cortez?
The main specialties include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes & malts, and ice cream cakes from DQCakes.com.
What are the operating hours of Dairy Queen Grill & Chill in Cortez?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location features both a drive-thru and indoor seating for customers.
Is Dairy Queen Grill & Chill in Cortez family-friendly and accessible?
Yes, the restaurant is family-friendly with booster seats, high chairs, wheelchair accessibility, and welcomes children.
Are restrooms and WiFi available at Dairy Queen Grill & Chill?
Yes, the establishment has restrooms available and offers free WiFi to customers.
How can I order food online for pickup at Dairy Queen Grill & Chill?
You can place your pickup order online through their official ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/11024/
What is the address and contact number for Dairy Queen Grill & Chill Cortez?
The address is 1127 E Main St, Cortez, CO 81321-3305. The phone number is +1 970-565-9266.
Are there any nearby hotels where visitors to Dairy Queen Grill & Chill can stay?
Yes, nearby hotels include Rodeway Inn, Suburban Hotel, Suburban Studios near Mesa Verde, Quality Inn near Mesa Verde, and Travelodge by Wyndham Cortez, providing convenient accommodation options for visitors.
What local dining options are near Dairy Queen Grill & Chill besides ice cream shops?
Nearby dining options include J Fargo's Family Dining and Micro Brewery for American BBQ, Pizza Hut for pizza, Taco Bell for Mexican fast food, One Stop Taqueria, and Subway for sandwiches.
How can customers visiting local attractions find and enjoy Dairy Queen Grill & Chill?
Visitors exploring local hotels or attractions like Rodeway Inn or Suburban Studios can easily access Dairy Queen Grill & Chill at 1127 E Main St for classic soft-serve ice cream and fast food, with convenient parking and drive-thru options.