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Brand Certified

Arby's

3.8
(831 reviews)

Business Details

504 S Broadway, Cortez, CO
81321, United States
(970) 565-1856

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
504 S Broadway, Cortez, CO
81321, United States

Hours

Reviews

3.8
831 reviews
5 stars
354
4 stars
216
3 stars
122
2 stars
53
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and unresponsive employees.

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared items.

Cleanliness

Many customers praised the cleanliness of the restaurant, noting it as a positive aspect of their experience.

Sauce Limitations

Several reviews highlighted dissatisfaction with the restrictive policy on Arby's sauce, leading to negative impressions.

Pricing Concerns

Customers expressed concerns about high prices relative to the quality and quantity of food received.
  • JJ
    JelliFishu
    Feb 2, 2026
    5.0
    Always enjoy coming to this arbys. They’re quick and good always tastes great. The staff are equally as nice if not nicer!
  • AA
    Anika Adams
    Jan 31, 2026
    1.0
    my mom tried to go grab some food all the lights were on but nobody would answer the sign or the window it was around 830 pm. no reason they should be closed or not answering and if there is a valid reason they are “closed” they should have a sign up stating that. this happened before when we ordered doordash and my dasher got there, no body answering and I had to cancel my order. i just think thats a bit weird.
  • SD
    Scott Darling
    Dec 3, 2025
    2.0
    I’m local and enjoy eating here but today I waited in line for a little longer than normal, so maybe they were busy but not slammed, I mean it’s fast food so they rely on quick turn around. While in line they forgot another customers item but they quickly gave it to them and said it was in the microwave. I didn’t think anything about it until I got my food and it was cold almost frozen in the middle and the bun was soggy…I did ask for a new sandwich which they got to me very quickly but it too was mush and cold. I left without eating and gave the sandwich back, they said they did microwave the sandwich. That’s a lot of money to spend for microwaved food.
  • FN
    Freeze Ray (NotYourDaddy)
    Nov 13, 2025
    5.0
    Yay the cordon Bleu is back.
  • BB
    Becky Bennett
    Oct 28, 2025
    5.0
    The steak bowl is fire. My husband loves the French dip and swiss. I love ringing the bell as I leave because service is always on point.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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