Food Quality
Several customers reported issues with food temperature and quality, including cold and soggy sandwiches, and inconsistent fry portions.
Service Issues
Customers experienced long wait times, poor service, and rude staff interactions, particularly in the drive-thru.
Cleanliness
Many reviews praised the cleanliness of the restaurant, noting that it was well-maintained and safe.
Sauce Limitations
Multiple customers expressed frustration over strict limitations on Arby's sauce, feeling it negatively impacted their dining experience.
Positive Experiences
Despite the negatives, some customers highlighted good food, friendly service, and specific menu items they enjoyed.