Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.
Food Quality
Customers reported issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Speed of Service
Many customers experienced long wait times in both drive-thru and dine-in, with some stating it was the slowest service they've encountered.
Management Issues
Several reviews mentioned unprofessional behavior from management and staff, leading to a negative dining experience.
Cleanliness and Atmosphere
While some noted cleanliness, others reported unsatisfactory conditions and a chaotic atmosphere, particularly during busy hours.
JV
Joshua Villescas
Oct 28, 2025
2.0
Just had dinner here today and my double cheeseburger was cold and my nuggets we are also cold and hard. Definitely will not be coming back to this location.
JN
Jason Nguyen
Oct 28, 2025
1.0
The employees in this McDonald’s store have really bad attitude. I order a bunch of drink and asking for a carry tray, they gave me small one, I ask for the big one, they show their bad attitude to me. I rather rate 0 star. I don’t know why that company didn’t train them properly
TS
Trevor Steen
Oct 19, 2025
2.0
Multiple times the app doesn't work and you can't use a deal. Drive through is slow and usually you have to park and wait. All around, not worth the time or money.
SJ
Shawn Jeronimo
Oct 18, 2025
1.0
Got a cone here like 20 minutes ago and the cone paper was inside the cone. Not sure how the person making the cone didn't see the paper inside?
GM
Gabrielle Mora
Oct 12, 2025
1.0
Girl at the window on 10/12/25 at 12:30pm was rude, unprofessional, messed up order literally 5 times after waiting in drive thru for 30 minutes, then wanted me to park, still messed up the order AGAIN and she didn’t know how to use her arms to reach out to give or grab the orders. And she told my sister “go to hell”
She didn’t give a receipt so I don’t have her name either lol