McDonald's

3.2
1530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10400 Belle Creek Blvd, Commerce City, CO
80640, United States

Hours

Reviews

3.2
1,530 reviews
5 stars
450
4 stars
262
3 stars
280
2 stars
147
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a generally negative perception of service.

Food Quality

Many reviews highlighted issues with food freshness, including cold or stale items, and even instances of mold or raw food.

Cleanliness

While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and poorly maintained facilities.

Customer Experience

Several reviews mentioned a lack of customer service, with employees displaying negative attitudes and poor communication.

Mixed Reviews

Despite the negative feedback, a few customers praised the location for good service and fresh food, indicating variability in experiences.
  • NG
    Nelli Glushko
    3 days ago
    1.0
    I paid $2.49 for 2 tablespoons of ice cream?? Anytime I order this ice cream cone it's big - at least 4x than what I got today. Order took forever to get and when I did get it the ice cream was melted. I understand you're busy but maybe make the ice cream right before giving to customer? Very dirty and filthy floors. Tables aren't wiped down. Very disappointed. Staff didn't offer refund or replacement. How were you not embarrassed to serve me this cone?
  • L1
    LibertyHS 1997
    Nov 15, 2025
    5.0
    this McDonald’s was exceptional today they had some of the best french fries and coffee that we have had in a while. The staff was exceptionally friendly and spoke both English and Spanish. I felt they were cheerful from the moment we walked in. Bathrooms in the store were exceptionally clean, and all the tables were without trash. Very wonderful experience thank you very much.
  • CC
    Connie Chesteen
    Nov 9, 2025
    1.0
    Missing items in bags and sizes of drinks were mediums when I paid for larges. Bacon was hard as rock on the breakfast sandwiches. The worker that we interacted with was nice when we asked for help on kiosk. That was a good thing though to have polite people. So that was a plus.
  • AJ
    A J
    Nov 2, 2025
    5.0
    My 5 year old son loves McDonald’s so I end up going there a lot for treats or when I don’t have time between activities to make meals. It can be a pain to find ones with a play place. My son has been wanting to go to one with the games you can play on the touch screens, this one has 2 of them. The play structure isn’t very exciting but the slide is extra long. It also has a cute play area on the side that is musical themed and makes interactive sounds. I ordered a caramel flavored hot coffee (with a free drink monopoly coupon) and added whipped cream. I appreciated that they put caramel drizzle on top as well.
  • CE
    charles enzman
    Oct 27, 2025
    1.0
    Worst service ever. Went through the drive through ordered a #3 and a large Dr pepper. They parked me in spot #1 food came out the pop was flat they brought out a different pop it was flat tried to tell the lady, she told me she was cold and went in the store, so I went in the store she told me its all the same, asked for a coffee type drink, she told me no it was more money,she gave me back a dollar, went to eat my #3 and it was the wrong sandwich. There is a language barrier going on in this store.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, and open 24 hours on Saturday and Sunday.

What are the drive-through hours at this McDonald's?

Drive-through is available from 5:00 AM to midnight Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours Saturday and Sunday.