Customer experiences with staff are mixed, with some praising friendly and efficient service while others report rudeness and poor attitudes.
Product Consistency
While many customers enjoy the ice cream and treats, there are complaints about incorrect orders and product quality, particularly with certain food items.
Cleanliness
The establishment is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Wait Times
Customers frequently mention long wait times and slow service, particularly during busy periods.
Customer Support
Some customers appreciate the proactive customer service in resolving issues, while others express dissatisfaction with how complaints are handled.
MM
Melissa May
Jan 3, 2026
3.0
We hadn’t had a poor experience here until today. While waiting for a take-out order from a nearby restaurant, we placed a Dairy Queen order through the app so it would be ready for pickup. When we arrived, there was a family ordering in front of us. The employee seemed impatient with an older customer who was trying to customize a sundae to match something she used to order years ago. The interaction came across as dismissive, including comments about how the order would “turn into water,” which felt unnecessary. I thought, they should call this place Dairy Jesus if they can turn ice cream into water.
After the family finished ordering, the employee proceeded to make their entire order without acknowledging us or others waiting in line. Our mobile order was already prepared and sitting in the back, but we were not asked if we were there for pickup. This resulted in waiting longer than expected and defeated the purpose of ordering ahead. A brief acknowledgment or question about online orders would have made the experience smoother.
ML
Mary Lopez
Dec 17, 2025
5.0
Service was wonderful and fast!
DS
David Sanchez
Dec 17, 2025
5.0
The employee was so nice and helpful
HM
Humberto Morales
Nov 11, 2025
4.0
Most of the time the service and product is amazing. Close to home and who doesn't like ice cream.
MW
Michelle Williams
Oct 8, 2025
5.0
Always fast and friendly staff. We love getting a box of dilly bars,so we can enjoy eating them through the weekend!!😋🥰🍨🍦🍨
Is Dairy Queen (Treat) family-friendly and accessible?
Yes, Dairy Queen (Treat) is family-friendly, offers booster seats, high chairs, outdoor seating, and is wheelchair accessible.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place an order online for pickup at Dairy Queen (Treat) via their website.
Does Dairy Queen (Treat) offer any mobile deals or rewards?
Yes, Dairy Queen (Treat) offers mobile deals and rewards through their app, which you can download for exclusive offers.
What is the contact phone number for Dairy Queen (Treat) in Commerce City?
You can contact Dairy Queen (Treat) at +1 303-289-1650.
What nearby restaurants can I visit before or after enjoying treats at Dairy Queen (Treat)?
Near Dairy Queen (Treat), you can visit La Dogueria (a fast food restaurant and food truck), Little Caesars Pizza, Rico Pollo (Tex-Mex chicken restaurant), and Golden Town (Chinese restaurant).
Are there any nearby services for families visiting Dairy Queen (Treat)?
Yes, nearby services include Mildred L Sanville Preschool, Divas Salon and Spa, Veronica's Barbershop & Salon, Bella Salon and Spa, and Family Dollar store for shopping needs.
Where can I find nearby ATMs or banking services around Dairy Queen (Treat)?
There are Wells Fargo ATMs and a Wells Fargo bank branch located near Dairy Queen (Treat) for your banking needs.
What other convenience services are available near Dairy Queen (Treat)?
Nearby convenience services include Apsara Laundry and Laundromat, Extra Value Laundry, Blue Rhino Propane Exchange, Metro by T-Mobile, Cricket Wireless, and Phone RepairZ for mobile and repair services.