Wendy's

3.4
1190 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6721 S. Potomac St, Centennial, CO
80112, United States

Hours

Reviews

3.4
1,190 reviews
5 stars
405
4 stars
267
3 stars
172
2 stars
91
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude staff and poor customer service, with some customers feeling disrespected.

Food Quality

Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, causing frustration among customers.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, contributing to a negative dining experience.

Management Issues

Customers expressed concerns about poor management and lack of responsiveness to complaints.
  • SS
    Sable Sanchez
    Oct 28, 2025
    1.0
    Food was cold. The facility was freezing even after we asked to turn up the heat when it's only 40 degrees outside. Bathroom was so gross. Toilet paper with poop smeared over it piled in the corner. Very disappointing and cold! But the lobby was clean and empty too cold.
  • DN
    Dina Neumann
    Oct 28, 2025
    5.0
    I went inside the restaurant and got a small frosty and ate it while I was parked and then went through the drive-through to get another small frosty and as I handed the kid at the window my credit card, he put his hand up and told me not to worry that it was free and I asked him twice if he was sure and he said, don’t worry about it, no problem, just enjoy. The inside was clean and the person who waited on me was friendly and quick. It was earlier in the morning, so it wasn’t real busy. It was a comfortable atmosphere in the seating are. I will say it was freezing inside the restaurant, but it didn’t really affect me. Both my drive-through and the walk-in experiences were great.
  • MW
    Max W
    Oct 23, 2025
    1.0
    Rude lady worker that fix food in the back talking disrespectful about customers in Spanish and loud!
  • RH
    ryan “Houghdaddy II” hough
    Oct 21, 2025
    1.0
    I do not have high expectations of a fast food restaurant but this place is truly awful. The food and service are a complete waste of time and money.
  • DG
    Danielle Greaves
    Oct 17, 2025
    3.0
    Our order was not taken correctly. The screen did not display my entire order and it is cracked. I ended up paying for a large frosty I didn't order, my crispy chicken sandwich had mayo all over the outside of the top bun, the fries were stale, not edible and didn't fill the large or small container I ordered. The chicken nuggets were also not fresh at all. I ordered a 10piece and a 4piece. I will avoid this location going forward.

Frequently Asked Questions About Wendy's

Is 6721 S. Potomac Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.