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Wendy's

3.4
(1214 reviews)

Business Details

(303) 706-9554

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6721 S. Potomac St, Centennial, CO
80112, United States

Hours

Reviews

3.4
1,214 reviews
5 stars
421
4 stars
270
3 stars
172
2 stars
93
1 star
258

What are people saying?

AI-generated from recent customer reviews

Employee Performance

While some employees received praise for their friendliness and hard work, many reviews highlighted issues with staff being unprofessional, rude, or inattentive.

Food Quality

Customers frequently reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.

Service Speed

Many customers experienced long wait times for their orders, particularly during busy hours, which contributed to negative experiences.
  • ES
    Elisa Shoup
    4 days ago
    1.0
    Didn't include sour cream or cheese with chili. Pitiful amount of fries, the worst I have ever seen. Didn't add the spoons I asked for..
  • JO
    jim owens
    Feb 24, 2026
    5.0
    This guy, Mike , up front (with the star), is always so nice; EVERYDAY ! A pleasure.
  • BM
    Betty Meals
    Feb 23, 2026
    5.0
    Always get good food.
  • MD
    Mike Davis
    Jan 26, 2026
    1.0
    There was one guy in there actually working. Black guy with a hairnet, wearing a visor. I appreciate that Employee actually working. All the other employees literally were on their phones answering personal calls while at work, not doing anything messing around, not helping the one person that was actually working. Wearing earbuds. I’m sorry, but after I saw the way, they pushed their hands down in a trashcan and then grab some thing with that exact glove that they pushed trash down in a trashcan with is absolutely disgusting! This place needs an actual manager this place needs Corporate to check in on it way more than they do now! Don’t order from here! The hygiene and cleanliness is completely forgotten at this store. Let alone and Employee that’s working so hard trying to do literally every single thing that the three other employees aren’t doing! Is a joke! One guy clocks in and then decides to talk to his other friend for almost 10 minutes. That’s called time stealing! Wearing earbuds and talking on the phone and taking personal phone calls while not working is also a time stealing! Disgusting, gross, sorry that one employee that actually works there has to deal with that! 8:42 PM Monday January 26th! The three employees that were there other than the black guy with the hairnet need to be fired immediately! Someone’s gonna get sick and sue this store!
  • DS
    Darrell Stanton
    Jan 26, 2026
    2.0
    I had ordered a single with cheese and the bun was really hard. I was going to return to complain but you know if you return the food I feel like the next sandwich could have something extra added to the sandwich. So I guess I have to eat it.....

Frequently Asked Questions About Wendy's

Is 6721 S. Potomac Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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