Employee Performance
While some employees received praise for their friendliness and hard work, many reviews highlighted issues with staff being unprofessional, rude, or inattentive.
Food Quality
Customers frequently reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
There were mixed reviews regarding cleanliness, with some customers noting clean facilities while others reported unsanitary conditions.
Service Speed
Many customers experienced long wait times for their orders, particularly during busy hours, which contributed to negative experiences.