Chipotle Mexican Grill

3.0
774 reviews
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About

Mexican Restaurant
Chipotle Smoky Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
20209 E Smoky Hill Rd, Centennial, CO
80015, United States

Hours

Reviews

3.0
774 reviews
5 stars
242
4 stars
128
3 stars
56
2 stars
54
1 star
294

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their overall experience.

Inconsistent Experience

The location has received mixed reviews, with some customers having positive experiences while many others reported consistent problems.

Availability of Items

Customers often mentioned that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
  • SA
    Shay Amrani
    Nov 13, 2025
    5.0
    ISA is definitely a vibe!! Makes this location worth it 1,000%!
  • SB
    Sandy Brawley
    Oct 16, 2025
    2.0
    The food looked nasty, dark Brown guacamole.
  • YO
    Yanelly Olivas
    Oct 7, 2025
    1.0
    Terrible service went in there at 7:15 pm not much people there for the time to being with they gave my order to the wrong people then grabbed it from them and gave me cross contamination food I asked for fajitas and sour cream they rolled they’re eyes and ignored me.
  • MW
    Michael Wooldridge
    Oct 5, 2025
    5.0
    I don't remember so it must have been good
  • EK
    El Klepsa
    Oct 5, 2025
    1.0
    I was chewing my burrito when I felt something hard and sharp in my mouth. I pulled a staple or some sort of metal object out of my mouth. Completely unacceptable. I already contacted support but we will see if anything comes of it.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Smoky Hill offer?

Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill Smoky Hill?

The restaurant is open daily from 10:45 AM to 11:00 PM.