Chipotle Smoky Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, bland flavors, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their overall experience.
Inconsistent Experience
The location has received mixed reviews, with some customers having positive experiences while many others reported consistent problems.
Availability of Items
Customers often mentioned that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
SA
Shay Amrani
Nov 13, 2025
5.0
ISA is definitely a vibe!! Makes this location worth it 1,000%!
SB
Sandy Brawley
Oct 16, 2025
2.0
The food looked nasty, dark Brown guacamole.
YO
Yanelly Olivas
Oct 7, 2025
1.0
Terrible service went in there at 7:15 pm not much people there for the time to being with they gave my order to the wrong people then grabbed it from them and gave me cross contamination food I asked for fajitas and sour cream they rolled they’re eyes and ignored me.
MW
Michael Wooldridge
Oct 5, 2025
5.0
I don't remember so it must have been good
EK
El Klepsa
Oct 5, 2025
1.0
I was chewing my burrito when I felt something hard and sharp in my mouth. I pulled a staple or some sort of metal object out of my mouth. Completely unacceptable. I already contacted support but we will see if anything comes of it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill Smoky Hill offer?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill Smoky Hill?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Smoky Hill offer takeaway or delivery services?
Yes, they provide in-store pickup and delivery services.
Where is Chipotle Mexican Grill Smoky Hill located exactly?
Located at 20209 E Smoky Hill Rd, in the Safeway shopping center, next to Jimmy Johns in Centennial, CO 80015.
How can I place an order online for Chipotle Smoky Hill?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Smoky Hill participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Is Chipotle Smoky Hill LGBTQ friendly?
Yes, this location welcomes LGBTQ customers and strives to provide an inclusive environment.
What nearby places can I visit before or after eating at Chipotle Smoky Hill?
Nearby places include Jimmy John's for sandwiches, Kung Fu Tea for bubble tea, and Premier Martial Arts if you want fitness activities.
Can I find parking or fuel nearby when visiting Chipotle Smoky Hill?
Yes, the Safeway Fuel Station is close by, offering gas along with a grocery and convenience store, convenient for errands before or after your meal.
Are there any wellness or beauty services near Chipotle Mexican Grill Smoky Hill?
Yes, you can find Palm Beach Tan tanning salon and Nice Star Nails beauty salon nearby for wellness and beauty services.