Location.com logo
Brand Certified

McDonald's

3.4
(2696 reviews)

Business Details

(303) 660-8803
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4999 Factory Shop Blvd, Castle Rock, CO
80104, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

3.4
2,696 reviews
5 stars
904
4 stars
571
3 stars
458
2 stars
222
1 star
541
  • DP
    David Parks
    Apr 1, 2026
    3.0
    It’s quite silly and inefficient to have dedicated mobile order parking spots that are not actually prioritized. I sat in one for 15 minutes while everyone in the drive thru who came long after me got served first (and yes, I used the mobile app correctly). That’s frustrating. When I asked about it, the employee basically admitted that mobile orders are not really being prioritized and that the drive thru gets served first. They used to be on top of it when mobile ordering first came out, and that faster service gave people a reason to use it. It helped keep the lines clearer and everyone won. Now the mobile order spots feel like a joke, so I’ll just stick to the drive thru and they can have fuller lines if that’s what they want.
  • JR
    Joshua Rivera
    Mar 22, 2026
    1.0
    Mid restaurant terrible like management and choices they don’t do water extra sauces or door dashes thru drive way then act like ima idiot when they don’t say anywhere that you can’t it’s 10 at night no one here I’ve gotten into multiple fights with a bald man who made me so mad I didn’t even get his name terrible business and every 2 weeks the staff is brand new but the staff is so nice terrible management
  • KK
    Kameron
    Mar 18, 2026
    1.0
    For whatever reason, its extremely difficult for this single McDonald's to be able to put a good amount of oreos in a mcflurry and actually mix it, I only got three bites of oreosin my mc flurry, if I wanted just ice cream, I would order just ice cream
  • CM
    Clifton Mcdowell
    Mar 6, 2026
    2.0
    Just ordered their big arch burger. The meat slipped right out the bun and landed on my table. Finally tried another. What a nasty burger. Im sorry Ive always loved this mcdonalds and this location. But this burger was slopped together . NASTY Ronald McDonald should be rolling in his circus tent.
  • ME
    Michael Eloranto
    Feb 25, 2026
    1.0
    It's hard to know where to start to describe how bad the customer service was at this McDonald's. My wife and I had a large drive-thrllu order today, including a value meal. When we didn't get drinks or fries with the order, we asked the employee about it and she apparently didn't understand a word of English and had to get another employee to help understand what we were asking for. When she did, we were told it would be another $6 for 1 fries and 1 Coke, instead of the extra $1 or so that it should have been if they rang it up correctly. We didn't want to have a big argument so we paid and moved along to keep the drive-thru moving, and then pulled over and called the manager from the parking lot. We told him we weren't demanding a refund or even calling to complain so much as we wanted to let the manager know that his employees couldn't even resolve that simple of an issue. The manager, Dylan, got on the phone and his response was: "yeah, I know who you are, you held up my drive-thru line for like 3 minutes". That was the most helpful thing he said. I will let y'all make your own judgments about that, discuss amongst yourselves, lol. It's not like I expecr 5-star service at a McDonald's, but if Dylan wants to be the poster child for taking no accountability in a position of authority at their job, and if he hasn't learned any from his supervisors, the company whose name he represents, or his own family, I'm okay with calling that out and lighting him up here.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Castle Rock, CO?

McDonald's in Castle Rock, CO operates 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: