Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food quality, including cold, overcooked, or incorrect orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a need for better hygiene practices.
Positive Experiences
A few customers praised the friendly staff and good service, particularly highlighting specific employees who made their visits enjoyable.
CM
Chris M
4 days ago
1.0
Why say you open at7 if you don't open tell 730 I waited tell 720 the went to BK. Waste of time id fire the opening crew
JE
Julie Evans
Jan 4, 2026
5.0
Exactly what you expect from a Wendy's
UU
UMFilmmaker
Dec 15, 2025
1.0
Awful. The hamburger bun was so hard and dry, lettuce was like leftovers at the bottom of the bin from a previous day, almost no ketchup and the Mayo tasted old. By far one of the worst burgers I’ve ever had in my life. DO BETTER!!!!
MW
Matt Walsh
Dec 13, 2025
2.0
This location was awful! I sat at the drive up window for more than 10 minutes. The food wasn't warm when I got it, and to top it off, they didn't give me all of my order. Which honestly, might have been a blessing!
AT
Aaron Tucker
Nov 30, 2025
2.0
Restaurant is usually clean on the inside. I ordered a baconator meal and the sandwich had 1 thin slice of bacon on it split in two....definitely not as advertised or as ive had in the past. Attempted to call them immediately and 3 days in a row and nobody answers the phone. So no service once you leave (drive thru). Completed the survey to get a response and that didnt happen either. If you go, check your order thoroughly before pulling away.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for the Castle Rock, CO Wendy's?
Wendy's in Castle Rock, CO is open from 7:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 7:00 AM to midnight on Fridays and Saturdays.
Does the Castle Rock Wendy's offer drive-thru service and what are its hours?
Yes, the Wendy's at 875 Kinner Street offers drive-thru service from 7:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Fridays and Saturdays.
Is breakfast served at this Wendy's location?
Yes, this Wendy's in Castle Rock, CO serves breakfast options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's in Castle Rock?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
How can I provide feedback or contact the Wendy's location in Castle Rock?
You can provide feedback via the Wendy's Customer Care Live Chat on their contact page or call (303) 688-1313 directly. Additionally, you can complete the Wendy's Customer Satisfaction Survey referencing your receipt details.
Are Wendy's gift cards available at this location?
Yes, Wendy's gift cards can be purchased in-restaurant, through various retailers, or via the online gift card portal at wendysgiftcards.com.
What are some nearby restaurants I can visit before or after Wendy's?
Near Wendy's on Kinner Street, you can visit Burger King for more burger options, Santiago's Mexican Restaurant or Guadalajara Family Mexican Restaurant for Mexican cuisine, and Old West Bar B Que for barbecue.
Are there convenient locations nearby where I can grab coffee or do some shopping?
Yes, nearby is Starbucks for coffee and Corner Store, which serves as a convenience store and gas station, ideal for shopping and fueling needs.
What nearby facilities could help travelers or people visiting the area?
Travelers might find Quality Inn & Suites Castle Rock and La Quinta Inn & Suites Castle Rock useful for accommodation, while ATMs like Bitcoin Depot and The Exchange Network are nearby for cash access.