Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,047 reviews
5 stars
297
4 stars
211
3 stars
157
2 stars
98
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling unwelcome and disrespected.
Order Accuracy
Many customers reported frequent mistakes with their orders, particularly in the drive-thru, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned issues with food quality, including cold, overcooked, or stale items, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about poor management and staffing levels, which seemed to affect service speed and overall customer satisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted improvements in food quality at times.
- LLLincoln LandonDec 21, 20255.0Gassy boy at the window gave me kirktastic tsundere service <3 Give him a raise, he deserves it for being such a good boy.
- ACadam carterDec 15, 20251.0Apparent lack of training. Nothing in bag was wrapped at all, causing everything to fall out of bag. Stacked horribly, put a flat container on top of round items. Avoid at all costs
- AHAdam HallNov 17, 20251.0This place either needs to be fully staffed or shut down; they get my order wrong at the drive through most of the time, and it seems to be because they don't have enough staff for the amount of customers they have. I have no problem with the workers, but the management needs to step it up. Hire more people or get rid of this location
- ATAaron TuckerNov 11, 20254.0Good food at a reasonable price. Quick and easy and as ordered.
- CLCaro LunaNov 7, 20251.0Today (Friday) at approximately 9:40 AM, I visited the restaurant through the drive-thru, and unfortunately the experience was extremely unpleasant. From the moment we arrived, the staff member who attended us showed a negative attitude toward us. I personally was respectful and polite at all times however, the waiter repeatedly rolled his eyes, used an unfriendly tone and treated us with clear disdain; when I ask for something else he say “oh my good” His behavior felt discriminatory and very unprofessional. We never raised our voice or behaved rudely, yet the treatment we received was abrupt, dismissive and frankly hostile, starting from the first greeting. This is unacceptable for any customer especially considering we came to enjoy a meal, not to be disrespected. I am reporting this because we should all feel welcome regardless of how we look, speak or where we come from. No restaurant should allow this type of attitude from their staff. I expect that this complaint is taken seriously and that proper action is taken to ensure no other guests have to experience this type of discriminatory treatment again.
Frequently Asked Questions About Wendy's
Is 566 E. Castle Pines Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for Wendy's at 566 E. Castle Pines Parkway?
Wendy's at 566 E. Castle Pines Parkway is open daily from 7:00 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location features a drive-thru service open from 7:00 AM to 11:00 PM every day.
Can I order delivery from Wendy's near me?
Delivery may be available via the Wendy's app or online at order.wendys.com where you can check delivery availability by entering your address.
Is breakfast served at the Wendy's in Castle Rock, CO?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 566 E. Castle Pines Parkway for feedback or questions?
You can call the location directly at (303) 814-8280, or reach out to Wendy's Customer Care through their website's contact page or customer satisfaction survey.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Where can I find the menu and pricing information for this Wendy's?
Menu and pricing information are available online at order.wendys.com or through the mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Alice and Kate Bakery for sweet treats, The Electric Company for electronics, and the Animal Care Center of Castle Pines if you need pet services.
Is there a gas station close to Wendy's at 566 E. Castle Pines Parkway?
Yes, Phillips 66 Gas, a gas station and convenience store, is located nearby for your refueling needs.
Are there other fast food restaurants close to this Wendy's location?
Yes, Subway and Domino's Pizza are nearby options if you want to explore different fast food choices in the area.