Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,041 reviews
5 stars
294
4 stars
210
3 stars
157
2 stars
98
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling unwelcome and ignored.
Order Accuracy
A significant number of customers reported incorrect orders and missing items, leading to frustration.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold, stale, or improperly cooked items.
Management Issues
Several reviews pointed to poor management and lack of training among staff, contributing to overall negative experiences.
Speed of Service
While some customers noted quick service, many others complained about slow service and long wait times.
- AHAdam Hall6 days ago1.0This place either needs to be fully staffed or shut down; they get my order wrong at the drive through most of the time, and it seems to be because they don't have enough staff for the amount of customers they have. I have no problem with the workers, but the management needs to step it up. Hire more people or get rid of this location
- ATAaron TuckerNov 11, 20254.0Good food at a reasonable price. Quick and easy and as ordered.
- CLCaro LunaNov 7, 20251.0Today (Friday) at approximately 9:40 AM, I visited the restaurant through the drive-thru, and unfortunately the experience was extremely unpleasant. From the moment we arrived, the staff member who attended us showed a negative attitude toward us. I personally was respectful and polite at all times however, the waiter repeatedly rolled his eyes, used an unfriendly tone and treated us with clear disdain; when I ask for something else he say “oh my good” His behavior felt discriminatory and very unprofessional. We never raised our voice or behaved rudely, yet the treatment we received was abrupt, dismissive and frankly hostile, starting from the first greeting. This is unacceptable for any customer especially considering we came to enjoy a meal, not to be disrespected. I am reporting this because we should all feel welcome regardless of how we look, speak or where we come from. No restaurant should allow this type of attitude from their staff. I expect that this complaint is taken seriously and that proper action is taken to ensure no other guests have to experience this type of discriminatory treatment again.
- HLHeather LeClairNov 5, 20251.0Closed down their frosty machine an hour before close and gave us cold fries and chicken nuggets. Thought hot fresh fries were a guarantee but not too worried about it. If you want to close at 10 just update your hours? Won't be back!
- CMCooper MurrayNov 2, 20251.0Usually this place is pretty decent. But I guess this is the only Wendy's where you order a plain baconator and you get a Dave's single with everything. How do I order a baconator here?
Frequently Asked Questions About Wendy's
Is 566 E. Castle Pines Parkway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Castle Rock, CO?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Castle Rock, CO into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (303) 814-8280.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 566 E. Castle Pines Parkway Wendy’s serve breakfast?
Yes, this Wendy’s location in Castle Rock, CO serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's at 566 E. Castle Pines Parkway?
Wendy's at 566 E. Castle Pines Parkway is open daily from 7:00 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location features a drive-thru service open from 7:00 AM to 11:00 PM every day.
Can I order delivery from Wendy's near me?
Delivery may be available via the Wendy's app or online at order.wendys.com where you can check delivery availability by entering your address.
Is breakfast served at the Wendy's in Castle Rock, CO?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
How can I contact Wendy's at 566 E. Castle Pines Parkway for feedback or questions?
You can call the location directly at (303) 814-8280, or reach out to Wendy's Customer Care through their website's contact page or customer satisfaction survey.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Where can I find the menu and pricing information for this Wendy's?
Menu and pricing information are available online at order.wendys.com or through the mobile app by selecting this location.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Alice and Kate Bakery for sweet treats, The Electric Company for electronics, and the Animal Care Center of Castle Pines if you need pet services.
Is there a gas station close to Wendy's at 566 E. Castle Pines Parkway?
Yes, Phillips 66 Gas, a gas station and convenience store, is located nearby for your refueling needs.
Are there other fast food restaurants close to this Wendy's location?
Yes, Subway and Domino's Pizza are nearby options if you want to explore different fast food choices in the area.