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Subway

2.8
(165 reviews)

Business Details

(720) 733-8729
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Castle Rock Subway® Restaurant at 558 E. Castle Pines Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
558 E. Castle Pines Parkway, Castle Rock, CO
80108, United States

Hours

Reviews

2.8
165 reviews
5 stars
54
4 stars
22
3 stars
8
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some employees praised for their helpfulness while others were criticized for poor attitudes and lack of professionalism.

Cleanliness

Multiple reviews highlighted significant cleanliness issues, including dirty facilities and unsanitary food handling practices.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and poor food preparation, leading to dissatisfaction.

Staffing Issues

Frequent mentions of understaffing and inconsistent hours contributed to long wait times and service delays.

Food Quality

Several reviews noted declining food quality, with complaints about old ingredients and poorly made sandwiches.
  • TR
    Teddy Rosevelt
    Feb 26, 2026
    1.0
    Maybe if u could shut up and not be talking about some stupid 24 minute song you'd make orders right and not be toasting subs that were supposed to be cold. Your job is legit the easiest on the planet. First time here and last time . Ridiculous
  • JS
    Jared Smith
    Nov 12, 2025
    5.0
    I love Subway. This location is especially clean and we'll organized, however, so it especially impressed me.
  • JD
    Jim Dunning
    Oct 22, 2025
    5.0
    I must compliment the manager that hires the young men that work the night shift at this subway. A few months ago, I came in with my young son, we were headed camping and atv-ing, we stopped at this castle pines subway on our way to Rampart. My son was super excited, giving me hugs, lots of smiles. The young man working the counter, I believe his name is Trevor, he gave me the coolest compliment ever - he told me I'm the richest man on earth because of the relationship I have with my son. What a cool thing to say. The next time I was in, I talked to Trevor again, he told me about his other job working at a tire shop - this kid is what it's all about, he has an amazing work ethic, probably works 14 hour days between the two jobs, and knows how to make customers feel amazing even at the end of a long day. Fast forward to tonight - another young man was working. I wish I caught his name, but he too was impressive. He told me about an interaction with another customer earlier, the customer lost his wallet in the store. This young man found it, called the guy - and apparently rather than simply thanking the young man for finding the wallet, apparently he implied that some of his cash was missing. Not all of it, and none of his credit cards were gone, but he kinda had the kid flustered, as if he thought the kid took the money. Who finds a wallet, and only takes part of the cash, leaves all of the credit cards, then calls the person who lost it? Nobody - any real thief would have taken all the cash and credit cards and thrown the wallet in the trash. No way this young man did anything other than the right thing. Management at this Subway deserves high praise for the people they've hired. They truly are making a great impression and making your business stand out as excellent.

Frequently Asked Questions About Subway

Where is Subway located in Castle Rock?

Subway is located at 558 E. Castle Pines Parkway, Suite 5B, Castle Pines Marketplace, Castle Rock, CO 80108.

What are the operating hours of Subway in Castle Pines Marketplace?

Subway is open daily from 9:00 AM to 10:00 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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