Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Castle Rock Subway® Restaurant at 558 E. Castle Pines Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of friendly and rude service, with some employees praised for their helpfulness while others were criticized for poor attitudes and lack of professionalism.
Cleanliness
Multiple reviews highlighted significant cleanliness issues, including dirty facilities and unsanitary food handling practices.
Order Accuracy
Many customers experienced problems with incorrect orders, missing items, and poor food preparation, leading to dissatisfaction.
Staffing Issues
Frequent mentions of understaffing and inconsistent hours contributed to long wait times and service delays.
Food Quality
Several reviews noted declining food quality, with complaints about old ingredients and poorly made sandwiches.
TR
Teddy Rosevelt
Feb 26, 2026
1.0
Maybe if u could shut up and not be talking about some stupid 24 minute song you'd make orders right and not be toasting subs that were supposed to be cold. Your job is legit the easiest on the planet. First time here and last time . Ridiculous
JS
Jared Smith
Nov 12, 2025
5.0
I love Subway. This location is especially clean and we'll organized, however, so it especially impressed me.
JD
Jim Dunning
Oct 22, 2025
5.0
I must compliment the manager that hires the young men that work the night shift at this subway. A few months ago, I came in with my young son, we were headed camping and atv-ing, we stopped at this castle pines subway on our way to Rampart. My son was super excited, giving me hugs, lots of smiles. The young man working the counter, I believe his name is Trevor, he gave me the coolest compliment ever - he told me I'm the richest man on earth because of the relationship I have with my son. What a cool thing to say. The next time I was in, I talked to Trevor again, he told me about his other job working at a tire shop - this kid is what it's all about, he has an amazing work ethic, probably works 14 hour days between the two jobs, and knows how to make customers feel amazing even at the end of a long day.
Fast forward to tonight - another young man was working. I wish I caught his name, but he too was impressive. He told me about an interaction with another customer earlier, the customer lost his wallet in the store. This young man found it, called the guy - and apparently rather than simply thanking the young man for finding the wallet, apparently he implied that some of his cash was missing. Not all of it, and none of his credit cards were gone, but he kinda had the kid flustered, as if he thought the kid took the money. Who finds a wallet, and only takes part of the cash, leaves all of the credit cards, then calls the person who lost it? Nobody - any real thief would have taken all the cash and credit cards and thrown the wallet in the trash. No way this young man did anything other than the right thing.
Management at this Subway deserves high praise for the people they've hired. They truly are making a great impression and making your business stand out as excellent.
Subway is located at 558 E. Castle Pines Parkway, Suite 5B, Castle Pines Marketplace, Castle Rock, CO 80108.
What are the operating hours of Subway in Castle Pines Marketplace?
Subway is open daily from 9:00 AM to 10:00 PM.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway in Castle Pines Marketplace offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery options.
Can I dine inside the Subway restaurant at Castle Pines Marketplace?
Yes, this Subway location offers dine-in service.
Does the Subway at Castle Pines Marketplace provide catering services?
Yes, catering services are available at this Subway location.
How can I place an order from Subway online or through an app?
You can order quickly and easily using the Subway website or app via their online menu link.
What nearby places can I visit before or after dining at Subway Castle Pines Marketplace?
You could visit The Donut House for breakfast treats, or Ambiance Nails And Spa for some pampering.
Are there any convenient services near Subway to help with shipping or printing needs?
Yes, The UPS Store is nearby and offers courier, printing, shipping, and post office services that customers can use.
If I'm getting a haircut or beauty services, which nearby places can I visit around Subway Castle Pines Marketplace?
You can visit Curl Up N Dye or Cost Cutters, both hair salons offering beauty services close to Subway.
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