Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 34 East Allen Street in Castle Rock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
While many customers praised the burgers and fries, several reported issues with cold, soggy fries and incorrect orders.
Customer Service
Feedback on customer service was mixed, with some praising staff friendliness while others reported rude behavior and slow service.
Pricing
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not justify the quality or quantity of food received.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and messy condiment stations.
Order Accuracy
There were multiple complaints about incorrect orders and long wait times, leading to frustration among customers.
DW
David Wright
1 day ago
5.0
I went in late one night around closing and 2 guys helped me and everything (food, portion, freshness and service) was awesome!
Food portions and taste was great.
The only draw back I saw with them, is their prices. I feel they are a bit expensive.... I would definitely eat there more often if they weren't so expensive...
MK
Mike “Commander92” K
Nov 8, 2025
4.0
Good burger...ton of fries!
CV
Cody Venturelli
Nov 5, 2025
5.0
The new evening cre they have, specifically at 5pm nov. 5th, amazing people! Especially the guy with the Scratchy tattoo and face tattoos. Outgoing and super friendly people! Give that guy a raise or else😤
AW
Alysa Wiggins
Oct 19, 2025
1.0
I’ve been a loyal Five Guys customer for years, and I’ve never walked away this disappointed before. The fries were cold, soggy, and completely unsalted; not even close to the quality Five Guys is known for.
Both burgers were a mess. We asked for extra pickles, but what we got looked like someone dumped half a jar on each sandwich. The buns were soaked through and inedible. That’s not “extra,” that’s careless.
I don’t ask for corrections when it appears intentional like this did, so there was ZERO chance we would have felt comfortable asking for the staff to remake these items. For a $45 meal for two adults, this was completely unacceptable. If this had been our first Five Guys experience, there’s no way we would come back.
The cashier was nice for what it’s worth so it wasn’t a complete disaster.
AF
Allen F
Sep 15, 2025
5.0
I think it's the best fast food burger you can get.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Where is Five Guys Castle Rock located?
Five Guys Castle Rock is located at 34 East Allen Street, #100, Castle Rock, CO 80108, USA.
What are the opening hours of Five Guys Castle Rock?
Five Guys Castle Rock is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Castle Rock accept reservations?
No, Five Guys Castle Rock does not accept reservations.
Does Five Guys Castle Rock offer delivery and pickup services?
Yes, Five Guys Castle Rock offers delivery and in-store pickup services. Delivery is available daily from 11:00 AM to 9:30 PM.
How can I order food from Five Guys Castle Rock online?
You can order food online via their delivery URL at https://order.fiveguys.com/location/castle-rock/menu or through the Five Guys app available on Apple App Store and Google Play.
What payment options does Five Guys Castle Rock accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys Castle Rock have wheelchair accessible facilities?
Yes, Five Guys Castle Rock has wheelchair accessible entrance, parking, seating, and restrooms.
Can I customize my burger at Five Guys Castle Rock?
Yes, Five Guys offers more than 250,000 ways to customize your burger with fresh ingredients and toppings.
Are there any popular places near Five Guys Castle Rock?
Yes, Sugar Sisters Bakery, HOTWORX (yoga studio and gym), and Noodles & Company are among nearby popular places you can visit before or after your meal.
How can nearby places like Sugar Sisters Bakery or HOTWORX enhance my visit to Five Guys Castle Rock?
After enjoying a classic burger at Five Guys, you can visit Sugar Sisters Bakery for delicious baked goods or HOTWORX for a yoga or fitness session, making your trip enjoyable and varied.