Five Guys

4.1
926 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 34 East Allen Street in Castle Rock is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
34 East Allen Street, Castle Rock, CO
80108, United States

Hours

Reviews

4.1
926 reviews
5 stars
514
4 stars
210
3 stars
88
2 stars
37
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers praised the burgers and fries, several reported issues with cold, soggy fries and incorrect orders.

Customer Service

Feedback on customer service was mixed, with some praising staff friendliness while others reported rude behavior and slow service.

Pricing

Numerous reviews highlighted the high prices, with many customers feeling that the cost did not justify the quality or quantity of food received.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and messy condiment stations.

Order Accuracy

There were multiple complaints about incorrect orders and long wait times, leading to frustration among customers.
  • DW
    David Wright
    1 day ago
    5.0
    I went in late one night around closing and 2 guys helped me and everything (food, portion, freshness and service) was awesome! Food portions and taste was great. The only draw back I saw with them, is their prices. I feel they are a bit expensive.... I would definitely eat there more often if they weren't so expensive...
  • MK
    Mike “Commander92” K
    Nov 8, 2025
    4.0
    Good burger...ton of fries!
  • CV
    Cody Venturelli
    Nov 5, 2025
    5.0
    The new evening cre they have, specifically at 5pm nov. 5th, amazing people! Especially the guy with the Scratchy tattoo and face tattoos. Outgoing and super friendly people! Give that guy a raise or else😤
  • AW
    Alysa Wiggins
    Oct 19, 2025
    1.0
    I’ve been a loyal Five Guys customer for years, and I’ve never walked away this disappointed before. The fries were cold, soggy, and completely unsalted; not even close to the quality Five Guys is known for. Both burgers were a mess. We asked for extra pickles, but what we got looked like someone dumped half a jar on each sandwich. The buns were soaked through and inedible. That’s not “extra,” that’s careless. I don’t ask for corrections when it appears intentional like this did, so there was ZERO chance we would have felt comfortable asking for the staff to remake these items. For a $45 meal for two adults, this was completely unacceptable. If this had been our first Five Guys experience, there’s no way we would come back. The cashier was nice for what it’s worth so it wasn’t a complete disaster.
  • AF
    Allen F
    Sep 15, 2025
    5.0
    I think it's the best fast food burger you can get.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.