Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers consistently praised the friendly and helpful staff, noting their upbeat attitude and willingness to assist.
Drink Quality
While many enjoyed the drinks, there were complaints about inconsistency in taste and quality, with some drinks being described as watered down or incorrect.
Wait Times
Numerous reviews highlighted long wait times in both the drive-thru and lobby, with some customers expressing frustration over delays and inefficient service.
Cleanliness
Several customers reported unsanitary conditions inside the store, mentioning dirty floors and tables, which negatively impacted their experience.
Overall Experience
Despite some negative feedback, many customers expressed a strong loyalty to Dutch Bros, citing enjoyable drinks and positive interactions that made them return.
MC
Marcus Cox
1 day ago
5.0
Great coffee and flavored waters. We love the staff And this is our new favorite place.
CC
Casey
Nov 11, 2025
1.0
I was in a hurry but wasn’t concerned because you guys are known for quick service. I’m so annoyed I’ve been sitting in this drive through line for over 20 minutes and have only moved up 2 spaces. Why is each car taking 10 minutes?? I have proof of this if anyone really wants to see it. Needless to say I’m late and annoyed and who knows how much longer this line is going to take.
DA
Dallas Armstrong
Oct 27, 2025
5.0
Love this location! Everyone is always super nice and my drink always turns out great!
NW
Nikki Watson
Oct 19, 2025
5.0
Tried for the first time. The girl that took my order was very helpful and patient. Delicious coffee. Wish there was a Dutch Bros. in Missouri 🙏
LE
Layla Ellingson
Oct 17, 2025
3.0
Drinks are good but they NEED to change their system, every time I go I’m sitting in line for over 10 minutes. It’s ridiculous.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of killer coffees, epic drinks including classic espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades. They also have numerous flavor options and sugar-free flavors.
Are there caffeine-free drink options at Dutch Bros Coffee?
Yes, caffeine-free options include handcrafting espresso drinks with decaf espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee have a kids menu?
Yes, they offer kids drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
What are the hours of operation at the Castle Rock Dutch Bros Coffee location?
They are open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I order ahead or use a mobile app to place my order at Dutch Bros Coffee?
Yes, you can order ahead using the Dutch Bros app available on Apple App Store and Google Play Store, including the Dutch Bros app for iOS and Android.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery directly, but third-party services may provide delivery options. They recommend visiting their locations for the best experience.
What nearby places can I visit around the Dutch Bros Coffee at 248 Metzler Dr, Castle Rock?
You can visit nearby spots such as Cold Stone Creamery for ice cream, Good Times Burgers & Frozen Custard for burgers and frozen yogurt, GameStop for video games and entertainment, and Sawara Sushi for Japanese cuisine.
Are there any pet services near Dutch Bros Coffee in Castle Rock?
Yes, nearby are Cherished Companions Animal Clinic and Wag N' Wash Natural Pet Food & Grooming, offering veterinary services and pet grooming respectively.
What options do I have for food and other retail services near Dutch Bros Coffee?
Nearby you can find Quiznos for sandwiches, KFC for fast food chicken, Crumbl Cookies for desserts, Fantastic Sams Cut & Color for hair services, and SEPHORA at Kohl's for retail beauty products.