Chipotle Mexican Grill

3.2
1036 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

5642 Allen Way, Castle Rock, CO
80108, United States
(303) 663-0552
https://locations.chipotle.com/co/castle-rock/5642-allen-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1049
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Castle Rock Shoppes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5642 Allen Way, Castle Rock, CO
80108, United States

Hours

Reviews

3.2
1,036 reviews
5 stars
375
4 stars
175
3 stars
94
2 stars
84
1 star
308

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported poor food quality, including small portions, cold items, and unsatisfactory taste.

Service Issues

Many reviews highlighted rude or unhelpful staff, long wait times, and incorrect orders.

Cleanliness

The restaurant was often described as dirty, with unclean tables and floors, raising concerns about hygiene.

Management Concerns

Several customers noted a lack of effective management, leading to disorganization and poor customer experiences.

Mixed Experiences

While some customers had positive experiences with friendly service and good food, these were overshadowed by numerous negative reviews.
  • JF
    Jon Fye
    Jan 2, 2026
    5.0
    I got a chipotle gift card for christmas and decided to use it on the carne esada bowl. It was delicious, and the staff was friendly as well!
  • KL
    Kierstin Little
    Dec 8, 2025
    1.0
    The absolute worst chipotle. Terrible portion sizes- paid for double meat and got double the disappointment. Burnt chicken, wet and flavorless carnitas, pale, squishy and soft pico, soft rice. Awful service, rude snappy employees. It only takes a second to be nice. And if your staff isn't great, can't you make the food better? Will be taking the extra time to drive to any other chipotle outside of Castle Rock.
  • AF
    Adam Frady
    Dec 7, 2025
    1.0
    I’ll never go there again. Café Rio or Qdoba all day. Carne Asada burrito. No add-ons no drink, no chips. Although I did order double steak so they gave me another teaspoon or steak they scraped out of the empty metal pan. $27.48. In what world is that reasonable?
  • AJ
    Aurie Jarrell
    Dec 2, 2025
    3.0
    Did a pick-up order, and the burritos were decent. I have been to this location before and had to wait 25 mins or longer for a pick-up order, that was months ago though, this last time, it was ready and in the pick-up area. I don't eat here enough to be annoyed with the wait time, though.
  • LW
    Lisa Watson
    Dec 1, 2025
    2.0
    Found out today this is one of those places where they get mad at you for coming in to order food. We were polite, knew what we wanted and yet they still made us feel like we were assholes for being there.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Castle Rock Shoppes offer?

Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Castle Rock?

It is located at 5642 Allen Way, Douglas, Castle Rock, CO 80108, near Sprouts Farmers Market.