Business Details
About
Mexican Restaurant
Chipotle Castle Rock Shoppes is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,031 reviews
5 stars
374
4 stars
175
3 stars
93
2 stars
83
1 star
306
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and floors, and concerns about food safety practices.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and disorganization.
Food Quality
Many customers expressed disappointment with the quality and portion sizes of the food, noting issues like cold items, small portions, and incorrect orders.
Order Accuracy
Numerous complaints were made about incorrect orders, both for in-store and online purchases, leading to frustration among customers.
Management Issues
Several reviews pointed to a lack of effective management and leadership, contributing to poor service and operational inefficiencies.
- TGTrevor GNov 3, 20251.0I ordered online and the worker gave TEN PIECES OF STEAK. This is unacceptable because I payed FOURTY DOLLARS for this food and once again got TEN PIECES OF STEAK. I feel utterly scammed and don’t even want to eat the food anymore. This has strengthened my trust in Qdoba. They give me good portions.
- MLMaximiliano LópezOct 30, 20251.0All ways i come here the workers are yous chilling inside with the doors closed for the public Just bad place to come eat
- ANAnnette NevarezOct 24, 20251.0We walked into this establishment it was absolutely horrific filthy tables, filthy floor, filthy condiments, and soda was just absolutely horrible empty station of drinks and waters. The food was absolutely horrendous. Everything was thrown around and dirty no food. I asked when the meat was going to be cut. He said in five minutes while they were all standing there socializing, I will not recommend this place to anybody. This was horrific and it’s in a middle class high class area and it was horrendous. I will not recommend this place. Absolutely at all.
- SASergio AlcazarOct 18, 20255.0I HD a Great experience the other night with the service from Abigail mgr and quality of food !!
- ECEli CampbellOct 1, 20255.0If you're craving a burrito that’s as loaded with flavor as it is with generosity, the Castle Rock Chipotle is your spot. The crew here doesn’t just serve food—they serve up kindness, enthusiasm, and portions that would make a linebacker blush. Let’s talk about that burrito. They didn’t just add queso—they lathered it on like it was a love language. And the protein? Extra doesn’t even begin to cover it. Whether you’re team chicken, steak, or barbacoa, they pile it high with zero hesitation and full commitment to your satisfaction. But what really sealed the deal was their attention to detail. One of the employees noticed I hadn’t scanned my app yet and went out of their way to make sure I got every last point. That kind of thoughtfulness turns a quick lunch into a loyal return visit. Castle Rock Chipotle isn’t just a fast-casual stop—it’s a place where generosity is part of the recipe. Five stars, extra queso, and all the gratitude.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill Castle Rock Shoppes offer?
Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Castle Rock?
It is located at 5642 Allen Way, Douglas, Castle Rock, CO 80108, near Sprouts Farmers Market.
What are the operating hours for Chipotle Castle Rock Shoppes?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Castle Rock Shoppes offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from this Chipotle location?
You can order online through their website at https://order.chipotle.com/ or via their Chipotle app.
Are there any loyalty programs or rewards for frequent customers?
Yes, by signing up for Chipotle Rewards, customers can earn free food and receive exclusive offers.
What nearby coffee shops can I visit before or after dining at Chipotle?
There are two nearby Starbucks locations where you can enjoy coffee before or after your meal.
What other dining options exist near Chipotle Castle Rock Shoppes?
Nearby, you can also find Jimmy John's sandwich shop and Parry's Pizzeria & Taphouse for different meal choices.
Are there any wellness or beauty services near Chipotle?
Yes, nearby services include Massage Envy Castle Rock for massages and Paradise Nails And Lashes for beauty treatments.
What payment options does Chipotle Castle Rock Shoppes accept?
They accept credit cards and offer services like gift cards for payment.