Many customers praised the food for being fresh, delicious, and flavorful, particularly enjoying the bowls and pita chips.
Service Issues
Several reviews highlighted inconsistent service, with some staff being rude or unhelpful, and issues with order accuracy and portion sizes.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Staff Attitude
There were mixed reviews about staff demeanor, with some customers noting friendly service while others experienced rudeness or a lack of engagement.
JG
John Grider
Feb 12, 2026
1.0
First time in, terrible service. I was the only person at the counter and was completely ignored by 5 employees. Finally, Mel begrudgingly walked over to make my order. No Feta up front, so she just left if off the Pita and didn't say anything. It's not surprise they have to bribe customers with food for 5 Star Reviews. Worst service I have encountered in CO.
KS
Kathy Smith
Feb 8, 2026
1.0
This location sucks.
The food and service is always bad. If you’ve never had cava before don’t try it at this spot. They are ALWAYS out of half the ingredients.
EJ
Evan Jatkauskas
Feb 8, 2026
1.0
Prices are atrocious. 20$ for a chicken bowl?
Half the staff speaks Spanglish and they have a sign up asking customers to rate them 5 stars for free items. Ridiculous
SA
Stephanie Arslanovic
Feb 1, 2026
5.0
Had the pleasure of having Erica serve and ring me up today. I was greeted with a warm smile and a friendly ‘hello, welcome in’. This location is one of my favorites and it was great having Erica help me today
BC
Bethany C
Jan 22, 2026
1.0
I never write reviews but I saw 3 other people post about the same issue. I got there with a friend around 8:30 on a Wednesday. I get it, kinda late... but you're literally open til 10:00pm?? There was only one girl taking AND making all orders behind the counter, who clearly hated her job, while the other 6 employees were doing what looked like closing duties. Again, this was before 9:00pm. Half the meat options were "out" and all the teas and lemonades were empty and cleaned. One employee literally dropped a lid to the tea container on the ground while putting them back, picked it up, and STILL used it. The bathroom smelled FOUL like literal layers of pee on the ground, which was sticky and gross. It genuinely didn't make sense how dirty the entire restaurant was considering only one of them was helping customers. Hard to believe their food regulations are being followed properly. Either close at 9 or get a staff that wants to work.
CAVA is a fast-casual Mediterranean restaurant serving customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 4987 Factory Shops Boulevard, Unit 100, Castle Rock, CO 80108, USA.
What are CAVA's regular opening hours?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on US holidays like Thanksgiving and Christmas?
No, CAVA is closed on certain holidays including November 27, 2025 (Thanksgiving), December 24, 2025, and December 25, 2025 (Christmas).
How can I order food from CAVA online?
You can explore the menu and order ahead at https://order.cava.com/stores or visit https://cava.com/menu for the full menu.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have a mobile app for ordering?
Yes, CAVA has mobile apps available for both Android and iOS devices.
What nearby dining options are available around CAVA?
Nearby dining options include Zoes Kitchen (Mediterranean/Greek), MOD Pizza (pizza and American), Jersey Mike's Subs (sandwiches), Smashburger (burgers), and Blimpie (sandwiches).
What other amenities can I find near CAVA?
Nearby amenities include Family First Vision Care and Pearle Vision for eye care, Black Rock Coffee Bar for coffee and smoothies, and AT&T Store for telecommunications services.
Can I visit CAVA after exploring local attractions like StretchLab or Rocket Fizz?
Yes, after visiting fitness venue StretchLab or candy store Rocket Fizz nearby, you can enjoy a meal at CAVA located close to these places.