Jimmy John's

Reviews

• SH

  Stephanie Hale

  Mar 29, 2026
  5.0
  We went though the drive thru. But got thru pretty fast. Food was top notch. Just what I needed on a hot day. Spicy Italian and potato salad both amazing!!
• LH

  Logan Huyler

  Mar 29, 2026
  1.0
  Edited again to add that it took 5 days to get the general manager on the phone and when i finally did he was very rude, interrupted me and basically told me i wasnt even a customer to him. Which is crazy considering my family has probably spent a few hundred dollars there this year alone. Never again will i spend my money here and you shouldnt either! Edit to add that its been 4 days and I still havent gotten my refund. Reached out to the store twice was told the GM wasnt there and that he was the only one with the ability to view older orders. Left my name and phone number twice for him. No phone call. Not only did i recieve no food snd get horrible customer service, now still no refund... I put an order in for a sub at 9:58 pm 3/28. Honestly, i didnt realize the time and that they closed in 2 minutes or i would have never ordered it. I just got out of work and was looking for a quick easy meal. Even so, i got my order in before the 10pm closing time. I never recieved my order. When i showed up to pick my order up i arrived at 10 pm. I pulled into the drive thru and didnt get an answer from the machine for 2 or 3 minutes, and so i pulled around to the window. The young lady who was working, was obviously closing the sub building station and intentionally ignored me several times at the window even when i knocked. She shook her head back and forth while loudly saying that it was 10 pm.she was very rude and continued to itnore me and when i knocked 3 or 4 more times she loudly stated something that wasnt quite as intelligible through the closed window, however her face held a scowl and she pointed to her wrist several times as if signalling that the store was closed and refusing to even talk to me. I work in the hospitality/food and beverage industry. I could never imagine myself or another one of my coworker giving this kind of service to anybody. Honestly, if she would have opened the window and politely told me they were closed and instructed me how to get a refund i would have completely understood. The absolute disrespect and mistreatment of a paying customer is astonishing. Steer clear of jimmy johns in canon city unless you're looking for mid tier food with worse than bottom of the barrel customer service.
• GT

  Gillian Treat

  Mar 25, 2026
  5.0
  I went to JJ’s this evening, and there was one employee working—his name was Anthony. He was handling everything on his own: taking orders, making sandwiches, and processing payments. Despite having a line, he stayed organized and didn’t make any mistakes. It did take a bit longer to get our food, which is completely understandable given he was working solo. He even got my complicated order exactly right, and the food came out warm, which was a big plus. Shoutout to Anthony—he did an excellent job. He definitely deserves a raise and shouldn’t have to work alone.
• AA

  Anonymous

  Mar 14, 2026
  3.0
  Ordered some extra food in the app, and didn’t have my sandwich cut in half. Bread a bit different than usual. Jimmy John’s please treat your employees better.
• WT

  Weston Taylor

  Feb 13, 2026
  5.0
  These guys are always nice. Great service fresh bread and meat. The only fast food rest I’ll eat at.