Jimmy John's

Reviews

• LM

  Linnia Munro

  Apr 23, 2026
  4.0
  My sandwich was a little sad but it still tastes good
• BB

  Brittany

  Apr 22, 2026
  1.0
  Waited in the drive thru for 37 minutes before they even came out to tell me their registers hadn’t been working for two days. Didn’t provide any sort of apology or customer service, still wanted to charge full price. Asked to speak to the manager only to have her scream at me and say it’s a business she can’t give out free sandwiches. Made me miss my lunch and leave hungry. Freaky slow. Following up with corporate.
• KW

  Kelly Wille

  Apr 12, 2026
  1.0
  Horrible customer service. We waited over 25 mins and got not apology or anything for the long wait.
• DM

  Drew Manchester

  Feb 20, 2026
  1.0
  They gave me a roast beef sub that was all gristle, it was inedible. I know they have to touch and look at the meat that they put in the subs, and they still chose to screw me like that. Lost a loyal customer, also their drive through has been incredibly slow lately for jimmy johns standards.
• DH

  Darin Harper

  Jan 11, 2026
  1.0
  I can’t make this up! After an extremely long day at work I ordered from here through Door Dash! When my food arrived the sandwich felt very light when I opened it had ZERO MEAT in it. I double checked my order and it did not say no Meat because I could’ve accidentally hit that so I call and the girl tells me well I don’t have an order based off your phone number. I explained to her I ordered it through my boyfriend‘s phone number and I could give that to her. She then told me she can’t look up orders with a phone number and she would pass the information along to the owner or manager and as of today I still have not heard back. For me I don’t write reviews because I work in the customer service industry, but this is extremely disappointing and dissatisfying. How do you make a simple sandwich order and not add the main ingredient?