Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning cold or stale items and inconsistent preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific visits for good service and accurate orders.
RC
Renee Cruz
today
1.0
The ceo wont even eat the products they sell
AL
Abby Lynn
2 days ago
1.0
These people never. Ever. Remember my sauces. Have you guys ever told your toddler you’re getting him chicken nuggets just to get home and there’s none of his sauces so then he doesn’t even want the food anymore? It’s really not fun. This has happened MULTIPLE times. So sick of it.
ES
Eamon Swihart
5 days ago
2.0
They get it right almost half the time…. Always check your bag.
Friendly staff for sure. But their attention to detail isn’t the finest.
SR
Shirley Reinhardt
Feb 20, 2026
3.0
Drove off and realized that the french fries were cold and they didn’t give me a receipt or a napkin went back inside. She asked for a new fries and most of them were standing around.
KB
Kenneth Booker
Feb 10, 2026
1.0
The drive-through doesn’t give a damn about their customers. I was the only one in line waiting for over 10 minutes, and I honked my horn to get their attention on three different occasions and all three different occasions they looked at me and walked off.
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